Belicia Samsuddin
Toronto,ON
Summary
Proven ability to enhance customer experiences and team efficiency, as demonstrated at 7.AM and Ranch Market. Excelled in maintaining high standards of cleanliness and hygiene, while mastering menu memorization and allergy awareness. Achieved significant improvements in service delivery through effective teamwork and collaboration, ensuring customer satisfaction and safety compliance.
Overview
1
1
year of professional experience
Work History
Cafe Worker
7.AM
Indonesia
02.2023 - 08.2023
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Monitored food temperatures to comply with safety regulations.
Grocery Store Clerk
Ranch Market
Indonesia
05.2022 - 12.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Managed inventory by stocking shelves and rotating products to minimize waste.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
Education
Bachelor of Arts - Psychology
Toronto Metropolitan University
High School Diploma -
Gandhi Memorial International School
Indonesia04.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Cleanliness and hygiene
- Menu Memorization
- Order Taking
- Allergy awareness
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Indonesian
Professional Working
Timeline
Cafe Worker
7.AM
02.2023 - 08.2023
Grocery Store Clerk
Ranch Market
05.2022 - 12.2022
Bachelor of Arts - Psychology
Toronto Metropolitan University
High School Diploma -
Gandhi Memorial International School