Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Beladine Nyoh
Regina,Canada
Work Preference
Summary
Client-focused Administrative and Financial Services Professional with 3+ years of experience supporting customers, managing financial documentation, and delivering high-quality service. Strong background in relationship management, needs-based advising, data accuracy, and workflow optimization. Skilled in building trust, resolving inquiries, and supporting financial decision-making.
Experienced with financial analysis and reporting, ensuring accuracy and compliance. Utilizes knowledge of accounting software and financial regulations to streamline processes. Strong understanding of financial data analysis, budgeting, and tax preparation.
Overview
6
6
years of professional experience
Work History
Founder & Operations Manager
CakesByBella
02.2022 - 01.2026
- Served 1,500+ customers, providing personalized service and managing ongoing client relationships.
- Responded to 50–80 inquiries weekly, maintaining a 95% satisfaction rate through needs-based support.
- Managed financial transactions, inventory budgets, and vendor accounts with high accuracy.
- Improved service accuracy from 85% to 98% through staff training and workflow optimization.
- Built long-term customer loyalty through consistent communication and trust-based engagement.
Accountant & Administrative Support
Bella’s Inc.
02.2022 - 01.2024
- Managed 300+ financial and administrative records monthly with 100% accuracy.
- Prepared weekly and monthly financial summaries to support leadership decisions.
- Coordinated communication with 20+ suppliers and stakeholders, improving response times.
- Organized filing systems, improving document retrieval time by 40%.
- Supported scheduling, correspondence, and reporting for operational efficiency.
Accounting & Operations Intern
BUPCCUL Cooperative
08.2019 - 01.2020
- Processed 200+ member records weekly with confidentiality and precision.
- Assisted clients with account updates and inquiries, achieving 90% first-contact resolution.
- Supported financial documentation, data entry, and verification processes.
- Provided front-line service to members, strengthening trust and satisfaction.
Education
MBA - Management
University of Buea
CameroonBSc - Accounting
University of Buea
CameroonSkills
- Member Relationship Management
- Needs-Based Financial Guidance
- Lending Support & Documentation
- Customer Service & Issue Resolution
- Portfolio Support & Follow-Up
- Data Entry & Record Accuracy
- Reporting & Administrative Support
- Digital Banking Tools & MS Office
- Communication & Active Listening
- Time Management & Independent Work
- Marketing
- Entrepreneurial and innovative
- Team leadership
- Strategic thinking
LANGUAGES
English — Fluent
French — Working Proficiency
Timeline
Founder & Operations Manager
CakesByBella
02.2022 - 01.2026
Accountant & Administrative Support
Bella’s Inc.
02.2022 - 01.2024
Accounting & Operations Intern
BUPCCUL Cooperative
08.2019 - 01.2020
BSc - Accounting
University of Buea
MBA - Management
University of Buea