Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

BELA BOUDDH

Regina,SK

Summary

Developed strong leadership and team coordination skills in hospitality environment. Effective at maintaining high standards of cleanliness and ensuring smooth operational workflows. Seeking to transition into new field where these transferrable skills can be utilized to achieve excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Super 8 Motel
07.2018 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Evaluated employee performance and developed improvement plans.
  • Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.

Housekeeping Room Attendant

Sunrise Motel
10.2017 - 06.2018
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Education

Bachelor of Arts - ARTS

GOVERNMENT PG COLLEGE
NAHAN, HIMACHAL PRADESH
04-2007

Skills

  • Cleaning and sanitation
  • Guest relations
  • Task assignment
  • Cleaning techniques
  • Training and mentoring
  • Staff training and development
  • Department coordination
  • Quality improvements
  • Customer relationship management
  • Supply inventory management
  • Performance evaluation
  • Laundry operations
  • Room inspection
  • Team performance management
  • Staff training
  • Decision-making
  • Complaints handling

Languages

English
Professional Working

Certification

FOOD SAFETY CERTIFICATION - DECEMBER 2024

Timeline

Housekeeping Supervisor

Super 8 Motel
07.2018 - Current

Housekeeping Room Attendant

Sunrise Motel
10.2017 - 06.2018

Bachelor of Arts - ARTS

GOVERNMENT PG COLLEGE
BELA BOUDDH