Bekoe Murphy Atta
Montreal,QC
Summary
At Naomi and Sons Cosmetics, I spearheaded a sales team to surpass targets through strategic planning and exceptional relationship building, enhancing client loyalty and driving revenue growth. Leveraging market research and sales expertise, I expanded market share and mentored staff, embodying leadership and sales acumen.
Overview
6
6
years of professional experience
Work History
Sales Manager
Naomi and Sons Cosmetics
01.2018 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Expanded market share by identifying and penetrating untapped markets.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Education
Diploma In Basic Education - General Education
St.Monicas College of Education
Mampong Kumasi04.2016
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Motivational Skills
- Verbal and written communication
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Strategic Planning
- Sales process
- Sales Planning
- Sales Tracking
- Sales operation
- Goal Setting
- Sales Coaching
- Rapport and relationship building
- New Business Development
- Analytical problem solver
- Performance Management
- Market Research
- Review of contracts
- Key Account Management
- Market intelligence
- Extensive personal network
- Social Media Savvy
- Customer Service
- Decision-Making
- Sales Targeting
- Staff Training and Development
Languages
English
Elementary
Timeline
Sales Manager
Naomi and Sons Cosmetics
01.2018 - 05.2024
Diploma In Basic Education - General Education
St.Monicas College of Education
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