Bek Maksumov
Finance Professional
Ottawa
Summary
Experienced finance professional with extensive knowledge of various financial instruments and their market behaviors. CFA Level 1 candidate looking to grow in the field of financial analysis.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Licensed Client Specialist
Investment Planning Counsel
12.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing personalized solutions.
- Served as a liaison between clients and internal departments, ensuring timely resolution of any issues that arose during the engagement process.
- Produced various reports on MS Excel to streamline processes to assist with client portfolio and cash flow management.
- Utilized CRM tools such as Salesforce to manage client information effectively, streamlining daily tasks and simplifying reporting processes.
- Maintained up-to-date knowledge of product and service changes.
- Guided clients through complex financial scenarios using clear explanations and actionable guidance, increasing their confidence in our services.
- Maintained up-to-date knowledge with various financial instruments such as GICs, ETFs, Mutual funds, Stocks, and Segregated funds.
Investment Representative
TD Waterhouse
7 2023 - 11.2023
- Transitioned into a licensed representative role; daily duties include: trade processing, FX transactions, answering client inquiries.
- Analyzed financial needs of clients and developed tailored strategies to meet goals.
- Educated clients on potential risks and rewards associated with various investments.
- Assisted with and accepted instructions from clients on corporate actions such as: stock splits, spin-offs and mergers and acquisitions.
- Updated clients on changes in tax laws and other regulations affecting investments.
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
Direct Investing Specialist
TD Waterhouse
11.2022 - 07.2023
- Assisted with client inquiries regarding capital markets, investments and client accounts.
- Performed transactions for clients such as de-registrations/contributions to registered plans, security transfers, foreign exchange and withdrawals.
- Interpreted clients' needs and introduced services to fit specific requirements.
Lead Customer Experience Associate
TD Canada Trust
11.2021 - 11.2022
- Enforced banking policies and procedures to ensure operational integrity while maintaining high client satisfaction.
- Advised and trained junior staff of 5-10 frontline colleagues on regulatory procedures, transactions and other branch operations
- Identified and tracked new business opportunities for referral to financial advisors/planners.
Customer Experience Associate
TD Canada Trust
07.2021 - 11.2021
- Prepared and processed various client transactions such as wire payments, transfers, bank drafts, and foreign exchange with attention to detail and efficiency.
Foreign Commercial Service Intern
U.S Embassy Ottawa
09.2019 - 01.2020
- Complied and analyzed large sets of data on Excel tracker sheets and prepared summary and pivot reports.
- Prepare and provide all necessary documentation for senior commercial officers.
- Supported senior staff with various duties and responsibilities.
- Promptly responded to inquiries and requests from prospective customers.
Education
Bachelor of Commerce - Finance
Telfer School of Management, University of Ottawa
Ottawa, ON 09.2015 - 06.2020
Certification
CSC - Canadian Securities Course
Skills
Financial Markets knowledge
Financial Analysis
Microsoft Office Programs
Communication Skills
Problem-Solving
Timeline
Licensed Client Specialist
Investment Planning Counsel
12.2023 - Current
CPH - Conducts and Practices Handbook
03-2023
Direct Investing Specialist
TD Waterhouse
11.2022 - 07.2023
CSC - Canadian Securities Course
09-2022
Lead Customer Experience Associate
TD Canada Trust
11.2021 - 11.2022
Customer Experience Associate
TD Canada Trust
07.2021 - 11.2021
Foreign Commercial Service Intern
U.S Embassy Ottawa
09.2019 - 01.2020
Bachelor of Commerce - Finance
Telfer School of Management, University of Ottawa
09.2015 - 06.2020
Investment Representative
TD Waterhouse
7 2023 - 11.2023