Behrooz Nasrollahi
Coquitlam,BC
Overview
15
15
years of professional experience
Work History
Chief of Staff
Enteghal Dadehaye Asiatech Company
Tehran, Iran
05.2016 - 09.2023
- Manage the CEO's schedule, including scheduling meeting and planning missions;
- Manage internal and external communications: As partners to CEOs, and newsletters, reports, pitch decks, speeches, and presentations on his behalf;
- Provide department leaders with recommendation and consultation to improve teamwork across the organization;
- Oversee large, often cross-functional, organization-wide projects or initiatives; bring together important stakeholders and help drive decisions.
- Assist the executive team members to determine and prioritize business strategies based on their schedules;
- Lead annual strategic planning process for the company by acting as a project manager and ensuring alignment with the CEO and leadership team.
- Manage other members of the "office of the CEO": Chiefs of staff may hire and directly manage others in CEO support roles, such as executive assistants, special projects managers, speech writers, etc.
Wholesale Manager
Telecommunication Company Of Iran
Tehran, Iran
07.2013 - 05.2016
- Negotiating and concluding wholesale contracts with large customers, including mobile operators and internet providers;
- Management of sales and interconnection contracts with customers;
- Sales report to senior management in accordance with the set budget;
- Planning and directing employees to meet the sales target.
Dealer Help Desk Supervisor
Mobin Net Company
Tehran Iran
05.2011 - 06.2013
- Technical responsible for agents related software;
- Answering the requests and tickets of representatives;
- Inventory management of agents' sales warehouse;
- Management and guidance of DHD employees;
- Reports on the performance of representatives to senior managers.
VIP Customer Support
MTN Irancell Company
Tehran, Iran
06.2008 - 05.2011
- Responding to customer ethical requests and tickets.
- Monitored employees' productivity, accuracy and adherence to defined processes by using dashboards and other reporting tools to enable proactive action on delays compromising customer care.
- Enforced adherence to legal and company policies and procedures and reported to management related gaps in training or compliance.
- Verified accurate data entry and maintenance of information in SAP CRM system.
Education
License Certificate - CCNA
Isiran Institute
Tehran, Iran08.2012
License Certificate - MCSE
Tehran Technical Institute
Tehran, Iran08.2007
Associate of Science - Software Engineering
Khomeinishahr Azad University
Esfahan06.2005
Skills
- Teambuilding
- Active Listening
- Management, Planning and Coordination
- Accountable and Responsible
- Multitasking Abilities
Languages
Persian
Native or Bilingual
English
Limited Working
Timeline
Chief of Staff
Enteghal Dadehaye Asiatech Company
05.2016 - 09.2023
Wholesale Manager
Telecommunication Company Of Iran
07.2013 - 05.2016
Dealer Help Desk Supervisor
Mobin Net Company
05.2011 - 06.2013
VIP Customer Support
MTN Irancell Company
06.2008 - 05.2011
License Certificate - CCNA
Isiran Institute
License Certificate - MCSE
Tehran Technical Institute
Associate of Science - Software Engineering
Khomeinishahr Azad University