Overview
Work History
Education
Skills
Languages
Timeline
Generic

Behrooz Nasrollahi

Coquitlam,BC

Overview

15
15
years of professional experience

Work History

Chief of Staff

Enteghal Dadehaye Asiatech Company
05.2016 - 09.2023
  • Manage the CEO's schedule, including scheduling meeting and planning missions;
  • Manage internal and external communications: As partners to CEOs, and newsletters, reports, pitch decks, speeches, and presentations on his behalf;
  • Provide department leaders with recommendation and consultation to improve teamwork across the organization;
  • Oversee large, often cross-functional, organization-wide projects or initiatives; bring together important stakeholders and help drive decisions.
  • Assist the executive team members to determine and prioritize business strategies based on their schedules;
  • Lead annual strategic planning process for the company by acting as a project manager and ensuring alignment with the CEO and leadership team.
  • Manage other members of the "office of the CEO": Chiefs of staff may hire and directly manage others in CEO support roles, such as executive assistants, special projects managers, speech writers, etc.



Wholesale Manager

Telecommunication Company Of Iran
07.2013 - 05.2016
  • Negotiating and concluding wholesale contracts with large customers, including mobile operators and internet providers;
  • Management of sales and interconnection contracts with customers;
  • Sales report to senior management in accordance with the set budget;
  • Planning and directing employees to meet the sales target.

Dealer Help Desk Supervisor

Mobin Net Company
05.2011 - 06.2013
  • Technical responsible for agents related software;
  • Answering the requests and tickets of representatives;
  • Inventory management of agents' sales warehouse;
  • Management and guidance of DHD employees;
  • Reports on the performance of representatives to senior managers.

VIP Customer Support

MTN Irancell Company
06.2008 - 05.2011
  • Responding to customer ethical requests and tickets.
  • Monitored employees' productivity, accuracy and adherence to defined processes by using dashboards and other reporting tools to enable proactive action on delays compromising customer care.
  • Enforced adherence to legal and company policies and procedures and reported to management related gaps in training or compliance.
  • Verified accurate data entry and maintenance of information in SAP CRM system.

Education

License Certificate - CCNA

Isiran Institute
Tehran, Iran
08.2012

License Certificate - MCSE

Tehran Technical Institute
Tehran, Iran
08.2007

Associate of Science - Software Engineering

Khomeinishahr Azad University
Esfahan
06.2005

Skills

  • Teambuilding
  • Active Listening
  • Management, Planning and Coordination
  • Accountable and Responsible
  • Multitasking Abilities

Languages

Persian
Native or Bilingual
English
Limited Working

Timeline

Chief of Staff

Enteghal Dadehaye Asiatech Company
05.2016 - 09.2023

Wholesale Manager

Telecommunication Company Of Iran
07.2013 - 05.2016

Dealer Help Desk Supervisor

Mobin Net Company
05.2011 - 06.2013

VIP Customer Support

MTN Irancell Company
06.2008 - 05.2011

License Certificate - CCNA

Isiran Institute

License Certificate - MCSE

Tehran Technical Institute

Associate of Science - Software Engineering

Khomeinishahr Azad University

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Behrooz Nasrollahi