Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Behrokh Barimanivarandi

Woodland Hills,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Grocery Sales Associate

Amazon Fresh
06.2022 - 06.2023
  • Answered customers' merchandise questions and located specific items to enable customer purchase.
  • Reported damaged or missing merchandise to management to minimize losses and identify areas of concern.
  • Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
  • Completed POS purchase transactions and placed bagged items in customers' carts.
  • Cleaned and sanitized work areas, equipment and display cases to minimize contamination risks.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services and helped locate merchandise
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales Associate

Burlington
11.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered questions about store policies and addressed customer concerns.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Law Enforcement Studies -

Islamic Azad University Sari Branch Campus
Iran

Skills

  • Merchandise Receiving and Handling
  • Engaging with Diverse Customers
  • Returns and Exchanges
  • Operate Cash Register
  • Exceeding Customer Expectations
  • Merchandising and Display
  • Purchase Packaging
  • Adaptable and Flexible
  • Meeting Sales Goals
  • Available Nights, Weekends and Holidays
  • Ability to Lift 40 Pounds
  • Item Ticketing and Pricing
  • Safety and Cleanliness Standards
  • Merchandise Recommendations

Certification

ICDL 1

ICDL 2

Web design

Timeline

Sales Associate

Burlington
11.2022 - 01.2023

Grocery Sales Associate

Amazon Fresh
06.2022 - 06.2023

Bachelor of Law Enforcement Studies -

Islamic Azad University Sari Branch Campus

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Behrokh Barimanivarandi