Behrokh Barimanivarandi
Woodland Hills,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Grocery Sales Associate
Amazon Fresh
Woodland Hills
06.2022 - 06.2023
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Reported damaged or missing merchandise to management to minimize losses and identify areas of concern.
- Placed merchandise on proper shelves and restocked regularly to facilitate customer access.
- Completed POS purchase transactions and placed bagged items in customers' carts.
- Cleaned and sanitized work areas, equipment and display cases to minimize contamination risks.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services and helped locate merchandise
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Burlington
Woodland Hills
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered questions about store policies and addressed customer concerns.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Bachelor of Law Enforcement Studies -
Islamic Azad University Sari Branch Campus
IranSkills
- Merchandise Receiving and Handling
- Engaging with Diverse Customers
- Returns and Exchanges
- Operate Cash Register
- Exceeding Customer Expectations
- Merchandising and Display
- Purchase Packaging
- Adaptable and Flexible
- Meeting Sales Goals
- Available Nights, Weekends and Holidays
- Ability to Lift 40 Pounds
- Item Ticketing and Pricing
- Safety and Cleanliness Standards
- Merchandise Recommendations
Certification
ICDL 1
ICDL 2
Web design
Timeline
Sales Associate
Burlington
11.2022 - 01.2023
Grocery Sales Associate
Amazon Fresh
06.2022 - 06.2023
Bachelor of Law Enforcement Studies -
Islamic Azad University Sari Branch Campus