Summary
Overview
Work History
Education
Skills
Languages
Computers
Timeline
Generic

Behnjamin Hahn

Campbell River,BC

Summary

Accomplished leader at Real Canadian Superstore, adept in inventory management and team collaboration, significantly enhanced operational efficiency and customer satisfaction. Expert in merchandising strategies and employee training, consistently met sales targets. Demonstrated adaptability and a superior work ethic, achieving a notable reduction in waste and optimizing team productivity. Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Produce Supervisor

Real Canadian Superstore
04.2023 - Current
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Achieved sales targets through effective merchandising strategies and promotional activities.
  • Stayed informed about latest trends in produce industry, adapting department offerings accordingly for better customer experience.
  • Reported product ordering and shipping discrepancies to department manager.
  • Increased customer satisfaction with exceptional service and attention to detail in produce displays.
  • Implemented cost-saving measures, carefully tracking expenses and reducing unnecessary expenditures.
  • Reduced food waste by monitoring expiration dates and implementing proper storage techniques.
  • Resolved customer concerns promptly, ensuring their continued satisfaction with the store''s offerings.
  • Followed established guidelines to dispose of damaged, spoiled and expired products.
  • Rotated produce on sales floor to guarantee optimal freshness and variety.
  • Improved product quality by conducting regular inspections and enforcing adherence to safety standards.
  • Participated in hiring processes, interviewing candidates and selecting top talent for available positions within the department.
  • Continuously sought ways to improve departmental processes, identifying areas of inefficiency or potential growth opportunities.
  • Oversaw daily operations of the produce department, delegating tasks effectively among staff members.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Coached and mentored new team members.
  • Purchased produce following guidelines of marketing plan.
  • Planned attractive produce displays, using color and texture to enhance.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Priced produce to achieve margin and sales goals.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Mentored new sales associates to contribute to store's positive culture.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.

Grocery Supervisor

Real Canadian Superstore
04.2019 - 04.2023
  • Achieved budget targets by monitoring expenses closely and making necessary adjustments throughout the year.
  • Managed special orders for customers'' requests or events successfully while maintaining excellent customer relations.
  • Promoted sales growth by creating eye-catching merchandise displays and implementing promotional strategies.
  • Coordinated regular team meetings to discuss progress, share best practices, and address challenges effectively.
  • Trained new employees on grocery department processes, creating a well-prepared workforce that could quickly adapt to changing needs.
  • Developed strong relationships with vendors to ensure timely product delivery and improve stock availability.
  • Enhanced store efficiency by implementing effective inventory management systems and procedures.
  • Proactively identified areas for potential improvement in-store processes and procedures, implementing changes as needed to enhance overall efficiency.
  • Streamlined store operations through strategic planning and efficient use of resources.
  • Collaborated with other department supervisors to achieve overall store goals and objectives.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and reducing labor costs.
  • Maintained accurate records of inventory levels using computerized systems regularly updated for accuracy.
  • Monitored product quality on shelves daily, removing expired or damaged items for proper disposal or return to suppliers when applicable.
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.
  • Maintained a clean, organized store environment to create a positive shopping experience for customers.
  • Reduced employee turnover rate by fostering a supportive work environment and providing ongoing training opportunities.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Overnight Stocker / Lead Hand

Real Canadian Superstore
01.2002 - 01.2019
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Maintained neat, organized stockroom free of hazards.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Safely and securely loaded items to prevent damage during transport.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept work areas neat, clean and free from debris.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Recorded daily activities for inventory control.
  • Stocked shelves to match planogram images and instructions.

Education

High School Diploma -

EMCS
Sooke, Canada
06.1999

Skills

  • Store Layout
  • Stock replenishment
  • Merchandising Strategies
  • Employee Scheduling
  • Task Delegation
  • Product Rotation
  • Ordering Supplies
  • Customer Service
  • Operational Efficiency
  • Retail Inventory Management
  • Inventory counting
  • Stock Rotation
  • Quality Control Analysis
  • Waste Reduction
  • Purchasing and planning
  • Resource Management
  • Product Merchandising
  • Inventory Replenishment
  • Ordering Procedures
  • Promotional planning
  • Display Creation
  • Produce washing
  • Teamwork and Collaboration
  • Multitasking and Prioritizing
  • Problem-Solving
  • Problem-solving abilities
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Organizational Skills
  • Attention to Detail
  • Adaptability and Flexibility
  • Superior Work Ethic
  • Team Collaboration
  • Reliability
  • Relationship Building
  • Team building
  • Inventory Management
  • Employee Training
  • Scheduling and Time-Tracking
  • Goal Setting
  • Team Building and Motivation

Languages

English
Full Professional

Computers

In my spare time i like to play games and watch youtube on my computer. I also like to build / Maintain them.

Timeline

Produce Supervisor

Real Canadian Superstore
04.2023 - Current

Grocery Supervisor

Real Canadian Superstore
04.2019 - 04.2023

Overnight Stocker / Lead Hand

Real Canadian Superstore
01.2002 - 01.2019

High School Diploma -

EMCS

Similar Profiles

CREATE PROFILE
Behnjamin Hahn