Behnaz Ghanbarian
North Vancouver,British Columbia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Teller
Melat Bank
08.2016 - 09.2023
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
Cashier
Clothing Store
11.2013 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Set up new sales displays each week with fresh merchandise.
Stoker
Super Market Services
02.2011 - 11.2013
- Maintained logs and updated requisitions of parts to track inventory efficiently.
- Analyzed blueprints and drawings to identify gauge locations for performing minor repairs.
- Inspected site daily to conform to HSE and fire safety standards.
- Tested and assembled equipment associated with heating, ventilation and mechanical systems to maintain operations.
- Used specialized power tools and welder to conduct basic repairs on incinerators and boiler equipment.
- Conducted temperature testing to provide operational reliability of hand fire high pressure boilers.
- Ignite high-pressure boiler with solid fuels, oil and gas and burnable refuse.
- Carefully reviewed daily work orders to maintain accuracy, reduce material waste and increase overall productivity.
- Reacted calmly and quickly in emergency situations to best provide support for employees and seek additional help.
- Maintained and tested auxiliary systems, cooling towers, air handlers and chillers as part of heat exchange systems for buildings.
- Monitored flow, temperature and belt speed to keep smooth production.
- Documented daily activities efficiently and accurately with accurate company logs.
Education
Master of Science - Banking And Finance
Isfahan Univertity
ESFAHAN07.2012
Skills
- MS Office Proficiency
- Sales Expertise
- Night and Safe Deposit Procedures
- Strong Sense of Banking Ethics
- Rapid 10-Key Data Entry
- Currency and Coin Counters
- Credit Management
- Cash Handling Expertise
- New Teller Training
- Excellent Communication Skills
- Product and Service Sales
- Accounting Software's
- Cash Counting
- Inventory Management
- Excellent Time Management Skills
- Balance Cash Drawers
- Manage Customer Accounts
Languages
English
Professional Working
Norwegian
Elementary
Persian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Teller
Melat Bank
08.2016 - 09.2023
Cashier
Clothing Store
11.2013 - 08.2016
Stoker
Super Market Services
02.2011 - 11.2013
Master of Science - Banking And Finance
Isfahan Univertity
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