Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Behnam Mardanian

Windsor,Canada

Summary

  • Proficient in developing and implementing software solutions (ERP, BI, Workflow, and CRM) for over 30 companies, with a track record of achieving an impressive 97% customer satisfaction rate
  • Professional at collecting, documenting, for automation processes
  • Ability ERP concept and integrated solution provider (Finance, Inventory, Warehouse, Distribution, Accounting, Sales.) and familiar with SAP, Epicure, Microsoft Dynamic 365, cloud-based software
  • Familiar with Forecasting, aggregate planning, MRP and JIT, LEAN and Six Sigma and Supply chain processes
  • Data analytics based on structured unstructured, and semi-structured data
  • ability to Planning project , control and monitoring (MSP)

Overview

10
10
years of professional experience
1
1
year of post-secondary education

Work History

Barista

Starbucks
Canada, ON
07.2022 - Current
  • Proven time management and multitasking in a part-time role while pursuing a master's degree
  • Delivered exceptional customer service under pressure and collaborated effectively in a team for smooth store operation
  • Maintained a strong work ethic balancing work and studies and gained effective communication skills.

Enterprise Resources Planning (ERP) Business Analyst

System Group Company
Iran, Tehran
11.2018 - 12.2021
  • Analyzed and documented business processes, and facilitated IT solution implementation
  • Created As-Is and To-Be process models using Visio and compiled Blueprints for clear visualization
  • Oversaw seamless solution deployment, prepared documentation, and conducted user training
  • Managed day-to-day ERP system operations, including upgrades, bug testing, configuration, and data migration
  • Generated analytical reports and dashboards using tools like SSRS
  • Focused on establishing robust integration with third-party vendors, and setting up web services Developed data migration plans and disaster recovery strategies for continuity
  • Created optimized SQL views and formulated effective queries for reporting.

Enterprise Resources Planning (ERP) Implementation Specialist

System Group Company
Iran, Tehran
12.2016 - 10.2018
  • Devised optimized technical solutions to address challenges in legacy systems and MSSQL databases, utilizing TSQL for querying
  • Enhanced integration of customer processes and system functionalities through collaboration with the presales team and ERP best practices
  • Managed cost-effective project lifecycle phases, mentored team members, and aligned activities with project schedules
  • Built positive relationships with customers' executives and internal departments, optimizing various aspects including risk, cost, quality, and delivery timelines to achieve desired outcomes.

Process Engineer

KTRASH-Furniture
Iran, Tehran
11.2014 - 08.2016
  • As a Process Improvement Engineer at KTRASH Furniture Factory, I channelled my passion for elevating business operations through dynamic methodologies, such as Lean principles and data-driven ERP solutions.
  • Innovated furniture manufacturing techniques, driving efficiencies that amplified production throughput and product excellence.

Project Planning Engineer

IranArc
Iran, Tehran
04.2013 - 09.2014
  • Managed construction projects, including a subway station project in Tehran for Iran Arc Company.
  • Utilized MSP software for planning manufacturing steps and work breakdown structure.
  • Strategically allocated construction resources and developed budgets and cost plans.
  • Created a detailed construction schedule and organized human resources.
  • Assessed project costs and managed risks for effective control.
  • Led cross-functional construction teams and communicated project updates to stakeholders.
  • Compiled documentation for project challenges and generated ISO-compliant documents

Education

Master Of Industrial Engineering -

University Of Windsor - Ontario Canada
05.2022 - 09.2023

Bachelor of Industrial Engineering -

Azad-Tehran South University - Tehran, Iran
03.2013

Skills

  • Microsoft Office
  • Microsoft SQL Server
  • Power BI
  • Microsoft Project
  • Primavera P6
  • Network
  • Project control Management
  • ERP software
  • HP server hardware

Timeline

Barista

Starbucks
07.2022 - Current

Master Of Industrial Engineering -

University Of Windsor - Ontario Canada
05.2022 - 09.2023

Enterprise Resources Planning (ERP) Business Analyst

System Group Company
11.2018 - 12.2021

Enterprise Resources Planning (ERP) Implementation Specialist

System Group Company
12.2016 - 10.2018

Process Engineer

KTRASH-Furniture
11.2014 - 08.2016

Project Planning Engineer

IranArc
04.2013 - 09.2014

Bachelor of Industrial Engineering -

Azad-Tehran South University - Tehran, Iran

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Behnam Mardanian