Behice Feyza Kalbur
Toronto,Canada
Summary
I am a hardworking and energetic person who has worked in various positions and restaurants in the culinary sector for many years and has gained a lot of experience in server work in recent years. I had the opportunity to gain fine dining server experience during my time working at Sibel Restaurant.
Overview
6
6
years of professional experience
Work History
Server
Sibel Restaurant Grillhouse + Bar
Toronto, Ontario
01.2024 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Greeted guests and provided menus.
- Filled condiments and napkin containers during slack periods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Herby Restaurant
09.2023 - 01.2024
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Line Cook/Server/Cashier
Matt's Burger House
02.2022 - 11.2023
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Server
St. Louis
04.2023 - 10.2023
- Managed the close-out process, and distributed tips on a daily basis to front- and back-of-house service staff
- Managed close-out process on weekends for servers to ensure tips were properly distributed
- Assisted coworkers in rush-hour periods by taking extra customer orders and bringing out prepared dishes.
Line Cook
Lavelle
12.2021 - 05.2022
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Server/Line Cook/Prep
Lokum Eats
04.2021 - 11.2021
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Line Cook/Cashier/Prep
Istanbul Restaurant
09.2019 - 08.2021
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
Bachelor of Science -
George Brown College
Toronto, ONSkills
- Customer service
- Menu knowledge
- Time management
- Food safety
- Problem solving
- Communication skills
- Service quality
- Hostess support
- Positive guest interactions
- Table setting arrangements
- High volume dining
- Exceptional customer service
- Strong work ethic
- Check payment processing
- Server training
Timeline
Server
Sibel Restaurant Grillhouse + Bar
01.2024 - Current
Server
Herby Restaurant
09.2023 - 01.2024
Server
St. Louis
04.2023 - 10.2023
Line Cook/Server/Cashier
Matt's Burger House
02.2022 - 11.2023
Line Cook
Lavelle
12.2021 - 05.2022
Server/Line Cook/Prep
Lokum Eats
04.2021 - 11.2021
Line Cook/Cashier/Prep
Istanbul Restaurant
09.2019 - 08.2021
Bachelor of Science -
George Brown College
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