Beesan Al-Hasham
Toronto,Ontario
Summary
Friendly, detail-oriented customer service professional with 4+ years of experience supporting clients in retail, service, and community-focused environments. Reliable, organized, and known for clear communication and a positive attitude. Fluent in English and Arabic, with a strong ability to build rapport and assist diverse customers.
Overview
21
21
years of professional experience
Work History
Kitchen Assistant
Kemo's Kitchen
07.2024 - Current
- Assisted chefs with food preparation and plating for various dishes.
- Operated kitchen tools and appliances safely and efficiently during service.
- Stocked supplies and organized inventory to ensure smooth operations.
- Followed food safety guidelines to ensure health standards were met consistently.
Kitchen Assistant
Cambridge Self-Help Food Bank
Cambridge, Canada
10.2022 - 07.2024
- Welcome and assist patrons, providing information about services and food programs.
- Maintain a clean and safe work environment, including sanitizing surfaces and organizing supplies.
- Support staff with meal preparation, packaging, and distribution.
Receptionist
Parents for Community Living
Waterloo, Canada
08.2019 - 01.2020
- Handled incoming calls and directed inquiries to the correct departments.
- Assisted visitors and supported administrative tasks such as filing and organizing documents.
- Provided information about services and programs to clients and families.
Customer Service Representative
Commons Studio
Kitchener, Canada
01.2019 - 12.2019
- Addressed customer inquiries and provided information about services and equipment.
- Assisted with equipment check-outs, returns, and maintaining inventory organization.
Writer
Waterloo Times Newspaper
Kitchener, Canada
01.2019 - 12.2019
- Researched and wrote community-focused articles.
- Interviewed local residents and contributed to weekly publications.
Customer Service Representative
The Green Door
Kitchener, Canada
12.2018 - 03.2019
- Greeted customers and assisted with product pricing and inventory organization.
- Maintained a tidy work environment, cleaned counters, and managed waste disposal.
Make-Up Artist / Hairstylist (Self-Employed)
, Gaza Strip
01.2005 - 12.2015
- Provided makeup and hairstyling services for weddings, events, and clients of all ages.
- Built and maintained long-term customer relationships through quality service and professionalism.
Education
Certificate in Cosmetic Art & Skin Care -
Adam Academy
Gaza01.2018
English Literature Diploma -
Al-Quds Open University
Gaza01.2003
ESL (CLB 7) -
St. Mary's High School
Kitchener, ONSkills
- Customer Service & Support
- Organization & Time Management
- Communication & Interpersonal Skills
- Product Knowledge Assistance
- Cash Handling & POS
- Workplace Safety Awareness
- Phone & In-Person Inquiries
- Inventory Support & Pricing
- Bilingual: English & Arabic
Timeline
Kitchen Assistant
Kemo's Kitchen
07.2024 - Current
Kitchen Assistant
Cambridge Self-Help Food Bank
10.2022 - 07.2024
Receptionist
Parents for Community Living
08.2019 - 01.2020
Customer Service Representative
Commons Studio
01.2019 - 12.2019
Writer
Waterloo Times Newspaper
01.2019 - 12.2019
Customer Service Representative
The Green Door
12.2018 - 03.2019
Make-Up Artist / Hairstylist (Self-Employed)
01.2005 - 12.2015
Certificate in Cosmetic Art & Skin Care -
Adam Academy
English Literature Diploma -
Al-Quds Open University
ESL (CLB 7) -
St. Mary's High School