Bedika Kumari
Vernon,BC
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Triumph coffee
Vernon, BC
10.2023 - Current
- Operated cash registers
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Developed creative recipes for signature coffees
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Kitchen Manager
Los Huesos
Vernon, BC
05.2022 - Current
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Trained new employees on kitchen procedures and policies.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
Barista
Starbucks
Vernon, BC
09.2022 - 06.2023
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Customer Service Representative
KFC
Kamloops, BC
02.2021 - 04.2022
- Followed up with customers to offer additional support and check resolution satisfaction
- Delivered fast and friendly service regarding questions and service complaints
- Explained promotions and special offers to customers.
Store Front Cashier
Toys R Us
Kamloops, BC
06.2020 - 06.2021
- Maintained clean, organized, and well-stocked checkout areas
- Provided information to customers on products or services
- Trained new retail team members in customer service and company policies
- Stocked store shelves and end-caps with merchandise during down times.
Customer Service Representative
Real Canadian Superstore
Kamloops, BC
03.2020 - 09.2020
- Delivered fast and friendly service regarding questions and service complaints
- Explained promotions and special offers to customers
- Met inbound customer needs while maintaining strict performance targets.
Pizza Maker
Armour Mountain pizza
Barriere, Canada
12.2019 - 01.2020
- Met kitchen demands with good prioritization skills to work on multiple orders at once
- Customized recipes for customers' preferences and unique dietary requirements
- BK
- Managed food expertly, batch cooking common items with minimal waste.
Education
Tourism Management: Tourism
Thompson Rivers University
Kamloops, BC04.2022
Commerce
St. Soldier Collegiate school
Jalandhar, Punjab03.2019
Skills
- Verbal and Written Communication
- POS Systems
- Cash Handling
- Exceptional customer service
- Plating and Presentation
- Food Preparation
- Positive and professional
- Speedy and efficient
Certification
- Food safety Level 1 - 2020
Timeline
Barista
Triumph coffee
10.2023 - Current
Barista
Starbucks
09.2022 - 06.2023
Kitchen Manager
Los Huesos
05.2022 - Current
Customer Service Representative
KFC
02.2021 - 04.2022
Store Front Cashier
Toys R Us
06.2020 - 06.2021
Customer Service Representative
Real Canadian Superstore
03.2020 - 09.2020
Pizza Maker
Armour Mountain pizza
12.2019 - 01.2020
Tourism Management: Tourism
Thompson Rivers University
Commerce
St. Soldier Collegiate school
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