Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Becs Starkman

Toronto,ON

Summary

Enthusiastic recent graduate with a passion for effective communication and a love of storytelling. Eager to contribute creative insights, organizational skills, and a fresh perspective to any work environment. Always excited to learn, grow, and make a meaningful impact in a professional setting.

Overview

6
6
years of professional experience

Work History

Editor

Humber Literary Review (HLR) Spotlight
05.2023 - 09.2023
  • Edit and manage student submitted stories for The Humber Literary Review online newsletter
  • Coordinate with editorial team and project managers to meet publication deadlines
  • Participate in weekly planning meetings for publication and promotion schedules

Customer Service Professional

H&R Block
02.2023 - 05.2023
  • Provide customer service and handle inquiries, concerns, and complaints for a diverse group of clients
  • Maintain standards of privacy and security pertaining to organization of physical documents and well as digital customer and company information
  • Utilize computer software and systems for managing client bookings, tax pro software, and financial booking and balancing.

Client Care Representative

Spring Financial
01.2021 - 01.2022
  • Maintain and service financial accounts at customer request, focusing on customer retention
  • Provide customers with accurate and up to date credit analysis and education
  • Collecte on overdue/outstanding balances and loan debts
  • Follow compliance standards to maintain privacy and security while handling sensitive information.

Writer

Premium Tier
03.2021 - 12.2022
  • Outline, write, and edit fiction and nonfiction books following standardized format guidelines
  • Communicate virtually with customers to provide support and service, create plot outlines, as well as edit and proofread text
  • Draft and send project invoices for completed projects.

Student Representative

The English Students Society
01.2018 - 01.2021
  • Advocate on behalf of students in the English, and Creative Writing programs
  • Organize events such as poetry/short story readings, showcases, reading groups, book sales, and fundraising events
  • Work with other members of my team, as well as other teams to plan program wide and school wide events.

Education

Bachelor of Arts - English

University of Guelph
04.2021

Graduate Certificate, Creative Book Publishing -

Humber College
09.2023

Skills

    Communication

    French Language Proficiency

    Lifeguard and Swim Instructor

    Relationship Management

    Strong Interpersonal Skills

Accomplishments

  • University of Guelph Dean's Honour List - 2019, 2020, 2021
  • Promotions and Marketing Manager / Vice President of V-Day Guelph - 2019, 2020
  • Published Poet, "The Beginning", Beyond Words Literary Magazine, Issue 1, March 2020
  • Self Published poetry chapbook through UoG poetry course - Rosemary, 2019

Timeline

Editor

Humber Literary Review (HLR) Spotlight
05.2023 - 09.2023

Customer Service Professional

H&R Block
02.2023 - 05.2023

Writer

Premium Tier
03.2021 - 12.2022

Client Care Representative

Spring Financial
01.2021 - 01.2022

Student Representative

The English Students Society
01.2018 - 01.2021

Bachelor of Arts - English

University of Guelph

Graduate Certificate, Creative Book Publishing -

Humber College
Becs Starkman