Becky Jepson
Burford,ON
Summary
Seasoned property manager with almost 2 years of experience working with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Property Manager
McKellar Properties, Regency, Meadowbrook, Shur Lok
11.2021 - Current
- Inform property owners of any issues needing their attention
- Manage personnel by assigning tasks and following up to ensure that each assignment has been completed correctly
- Start eviction proceeding according to local laws when clients fall behind on rent payment or commit serious lease violations
- Collect checks from tenants, issue receipts and follow up on late payments
- Schedule maintenance work based on tenant requests; assign personnel to complete open work orders
- Conduct tours of vacant units and answer questions about company rental policies
- Collect security deposits, reconciliations of accounts, balancing daily incoming payments, prepare bank deposits.
- Followed up on delinquent tenants and coordinated collection procedures.
Owner/Operator
Ruff N It
03.2007 - 11.2013
- Of a fully functioning dog training and kennel service
- Responded to client requests to ensure prompt and professional service
- Coordinated schedule for training while completing regular maintenance of the facility
- Handled money while maintaining the accounting books
- Managed day-to-day business operations.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Cashier/Supervisor
No Frills
02.2010 - 01.2013
- Handled large amount of money, prepared bank deposits and recorded transactions into designated computer programs
- Hired, trained and evaluated office personnel
- Supervised a staff of 10 people
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Player Services Representative
Brantford Casino
11.2000 - 08.2005
- Answered and screened all incoming phone calls and directed as required
- Responded to customers’ requests, ensuring prompt and professional service
- Coordinated activities for specific patrons, including confidential customer information and client correspondence
- Registered patrons, collected tickets, distributed gifts and organized events
- Assisted in the implementation and education of patrons on current on-site events, promotions and entertainment venues
- Excelled in a constantly changing environment to ensure customer needs were met
- Identified self-trespassers and self-exclusion patrons
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Provided guests with information on local attractions, restaurant and transportation services to enhance stay.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Education
Business Diploma - Business
Fanshawe College, Western University
Simcoe, ON 09.2017 - 04.2019
Psychology, Woman Studies
Western University
London, ON 09.1997 - 04.2000
General Arts & Science Certificate - Psychology, Sociology
Fanshawe College
London, ON 09.1995 - 04.1997
Legal Assistant Diploma - Law And Justice Studies
Fanshawe College
London, ON 09.1992 - 04.1995
Skills
Over 20 years’ experience of sales/customer service experience with team leadership and management experienceundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Property Manager
McKellar Properties, Regency, Meadowbrook, Shur Lok
11.2021 - Current
Business Diploma - Business
Fanshawe College, Western University
09.2017 - 04.2019
Cashier/Supervisor
No Frills
02.2010 - 01.2013
Owner/Operator
Ruff N It
03.2007 - 11.2013
Player Services Representative
Brantford Casino
11.2000 - 08.2005
Psychology, Woman Studies
Western University
09.1997 - 04.2000
General Arts & Science Certificate - Psychology, Sociology
Fanshawe College
09.1995 - 04.1997
Legal Assistant Diploma - Law And Justice Studies
Fanshawe College
09.1992 - 04.1995
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