Becky Innes
Barrie,CA
Summary
Proven track record in enhancing customer loyalty and exceeding sales targets. Skilled in effective communication and safe food handling, demonstrating reliability and a knack for creative problem-solving. Achieved consistent customer satisfaction through innovative service strategies, contributing significantly to team efficiency and financial success.
Overview
4
4
years of professional experience
Work History
Beverage Cart Attendant
Oliver's Nest Golf Club
04.2024 - Current
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Prepared hot coffee and tea according to customer requests.
- Kept accurate records of sales and inventory, contributing to efficient restocking and financial reporting.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Greeted guests and inquired into beverage choices.
- Enhanced guest experience by promptly serving beverages and snacks, always with smile and friendly conversation.
Sales Associate
Bigley Shoes & Clothing
06.2021 - 09.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
General Crew Member
McDonald's
09.2021 - 06.2023
- Ensured accuracy during food preparation by closely following recipes and instructions while considering special dietary requests from customers.
- Supported store promotions by communicating offers effectively to customers, driving sales performance.
- Addressed customer concerns promptly, resulting in increased loyalty and repeat business.
- Participated in inventory management tasks, reducing waste and optimizing product usage.
- Managed time effectively when completing multiple tasks simultaneously under pressure with strict deadlines.
- Contributed to team success by cross-training in various positions, increasing overall efficiency.
- Maintained a clean and organized work environment, contributing to a positive customer experience.
General Crew Member
Brimacombe Ski Resort
11.2020 - 03.2021
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Supported store promotions by communicating offers effectively to customers, driving sales performance.
- Addressed customer concerns promptly, resulting in increased loyalty and repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Bowmanville High School
Bowmanville, ONHigh School Diploma -
I.E. Weldon Secondary School
Lindsay, ON06.2023
Skills
- Excellent customer service
- Proper lifting techniques
- Safe Food Handling
- Reliability and punctuality
- Alcohol awareness
- Cleanliness and sanitation
Languages
French
Native or Bilingual
Additional Information
I am a full-time student at Georgian College studying Police Foundations. I am looking for a part-time job to help me stay financially stable throughout my time at school. I hope to learn new things and develop new skills to assist me in my future. If you feel I fit the position or have any questions please contact me either by phone or email, thank you.
Timeline
Beverage Cart Attendant
Oliver's Nest Golf Club
04.2024 - Current
General Crew Member
McDonald's
09.2021 - 06.2023
Sales Associate
Bigley Shoes & Clothing
06.2021 - 09.2023
General Crew Member
Brimacombe Ski Resort
11.2020 - 03.2021
High School Diploma -
Bowmanville High School
High School Diploma -
I.E. Weldon Secondary School
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