Beckley N Kwami
Calgary,AB
Summary
Sales, Marketing, and Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Early Learning Center
09.2013 - 11.2014
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Executive
Virgin Mega Stores
11.2014 - 12.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Manager
Ets Joffi
02.2017 - 01.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved marketing to attract new customers and promote business.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Bachelor of Arts - Law
University of BUEA
Buea, Cameroon12-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
Languages
English
French
Certification
IATA Diploma in Travels and Tourism Foundation - Montreal
IATA Airport Operations - Montreal
Timeline
Manager
Ets Joffi
02.2017 - 01.2024
Sales Executive
Virgin Mega Stores
11.2014 - 12.2016
Assistant Store Manager
Early Learning Center
09.2013 - 11.2014
Bachelor of Arts - Law
University of BUEA
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