Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Becca Wilson

Toronto

Summary

I am a client focused professional with over 10 years of bartending experience. Engaging, friendly and attentive, I strive to provide exceptional customer service in all of my interactions. I possess a unique ability to connect with clients on a personal level which has transpired into long term and loyal relationships.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Bartender

Kasa Moto
04.2025 - Current
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
  • Increased customer satisfaction by crafting visually appealing and delicious cocktails.
  • Elevated guest experience with personalized cocktail recommendations based on their preferences.
  • Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
  • Resolved customer complaints promptly and professionally, preserving the establishment's reputation for excellent service.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.

Licensed Medical Aesthetician

Smooth Beauty Lab & Paradigm Medi Spa
09.2019 - Current
  • Increased client retention rate by consistently delivering exceptional customer service and follow up care
  • Provided pre and post op care for patients by administering appropriate treatments such as lymphatic massage
  • Designed promotional materials and marketing campaigns that attracted new clientele while maintaining customer loyalty
  • Maintained a clean, hygienic and safe environment for clients by adhering to strict sanitation guidelines and protocols
  • Fostered a friendly, warm and welcoming experience for each client
  • Attended professional development workshops regularly to stay informed on industry best practices, enhancing client experiences as a result

Bartender

Soluna
04.2023 - 01.2025
  • Thrived in a fast paced, high- volume setting in a popular downtown Toronto nightclub
  • Provided full dinner and beverage service to guests seated at the bar
  • Demonstrated tact in regularly catering to upscale clientele during TIFF and various corporate events
  • Seamlessly executed a combination of small and large size BEOs, ensuring client satisfaction
  • Prospected new clientele and curated repeat clients
  • Prepared extensive cocktails at all areas of the venue on the patio and service bar
  • Handled cash drawer accurately throughout shift including opening and closing out register each day

Bartender

The Springs
09.2020 - 09.2022
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift
  • Supported special events through attentive service, adapting quickly to varying needs of guests
  • Explained daily specials and beverage promotions to exceed daily sales goals
  • Crafted special cocktail menu items for seasonal offerings

Executive Assistant

Victory Verbatim Reporting Services Inc.
02.2011 - 06.2019
  • Reported directly to the President, VP and CFO and assisted with all of their respective duties while ensuring the smooth administrative operation of a successful legal services company
  • Acted as first point of contact for greeting clients and ensuring client satisfaction, resulting in repeat business
  • Entered and confirmed bookings in an electronic scheduler by gathering all pertinent information about the case and clients
  • Maintained a strong rapport with multiple lawyers and assistant and balanced conflicting schedules
  • Maintained a compassionate yet professional approach when dealing with highly sensitive matters
  • Coordinated and attended numerous networking and sponsored events, continuously striving to strengthen relationships with clients

Bartender

Jacks
09.2007 - 01.2011
  • Prepared and served a variety of beverages in one of the busiest bars in Downtown London, Ontario
  • Maintained accuracy while preparing a high volume of cocktails for both customers and servers
  • Strived to provide a fun, safe experience for each guest
  • Built and maintained lasting relationships with both clients, staff and management
  • Trained and supervised newer bartenders and servers

Education

Certified Medical Aesthetician -

Nicola Finch Laser Spa Academy
Kelowna, BC

Bachelor of Arts (B.A.) - Psychology

University of Western Ontario
London, ON

Skills

  • Highly reliable
  • Genuine and courteous
  • Service-oriented mindset
  • Teamwork and professionalism
  • Strong multitasking
  • Professional appearance

Certification

Smart Serve Certified

Timeline

Bartender

Kasa Moto
04.2025 - Current

Bartender

Soluna
04.2023 - 01.2025

Bartender

The Springs
09.2020 - 09.2022

Licensed Medical Aesthetician

Smooth Beauty Lab & Paradigm Medi Spa
09.2019 - Current

Executive Assistant

Victory Verbatim Reporting Services Inc.
02.2011 - 06.2019

Bartender

Jacks
09.2007 - 01.2011

Bachelor of Arts (B.A.) - Psychology

University of Western Ontario

Certified Medical Aesthetician -

Nicola Finch Laser Spa Academy

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Becca Wilson