BEAVER DE GUZMAN
209-5302 51 Street,Yellowknife
Summary
Dedicated Housekeeping Supervisor with a strong work ethic and proven ability to enhance client satisfaction through effective team training and quality control. Skilled in cleaning expertise and problem-solving, I consistently improved service standards, leading to increased positive feedback and a more efficient housekeeping operation.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Dexterra
06.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Managed laundry sorting, washing, and drying.
School Custodian
YK1 Educational District No.1
11.2022 - Current
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Checked in and stocked inventory throughout facility.
School Janitor
Polar North Janitorial Services
08.2024 - Current
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Contributed to the school''s positive atmosphere by promptly addressing any maintenance issues and reporting them to the administration.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
- Cleaned walls and ceilings with special reach tools following regular schedule.
Housekeeping Team Leader
SimplyDaBest Janitorial & Carpet Cleaning
04.2023 - Current
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality.
- Reduced client complaints with proactive communication and addressing issues promptly.
- Managed team productivity and workflow to exceed quality standards.
- Led team to ensure alignment on project goals.
- Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
- Frequently inspected production area to verify proper equipment operation.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained floor cleaning and waxing equipment.
Restaurant Cook
Minato Sushi And Japanese Restaurant
01.2021 - 10.2022
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Showcased creativity in plate presentations that elevated the dining experience for guests and garnered compliments from patrons.
- Demonstrated strong work ethic by arriving punctually for shifts, maintaining a professional attitude, and exhibiting pride in personal appearance as a representative of the restaurant brand.
Fry Cook
Dairy Queen Grill & Chill
07.2022 - 10.2022
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained fryers and grills to keep appliances in working condition.
Factory Worker
Miraeseal Tech Ltd.
11.2010 - 01.2021
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Inspected materials before assembly to verify compliance of quality control standards.
- Monitored inventory levels to ensure sufficient supplies were available for uninterrupted production runs.
Education
Bachelor of Science - Information System Management
Tarlac State University
Tarlac, Philippines04-2004
Skills
- Strong work ethic
- Teamwork and collaboration
- Routine maintenance
- Multitasking Abilities
- Problem-solving abilities
- Critical thinking
- Effective communication
- Adaptability and flexibility
- Productivity and time management
- Cleaning expertise
- Sanitation techniques
- Chemical handling
- Carpet cleaning
- Waste disposal management
- Minor repairs
- Floor maintenance
- Willingness to learn
- Professionalism
Languages
English
Filipino
Timeline
School Janitor
Polar North Janitorial Services
08.2024 - Current
Housekeeping Supervisor
Dexterra
06.2023 - Current
Housekeeping Team Leader
SimplyDaBest Janitorial & Carpet Cleaning
04.2023 - Current
School Custodian
YK1 Educational District No.1
11.2022 - Current
Fry Cook
Dairy Queen Grill & Chill
07.2022 - 10.2022
Restaurant Cook
Minato Sushi And Japanese Restaurant
01.2021 - 10.2022
Factory Worker
Miraeseal Tech Ltd.
11.2010 - 01.2021
Bachelor of Science - Information System Management
Tarlac State University
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