Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beatriz Ambriz

Reseda

Summary

Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Grupo Estrella, LLC.
03.2021 - 11.2023


· Store lead and Customer Service Representative.

· Assist co-workers in training process and support in loan applications.

· Assist the customers with their loan application in person and over the phone.

· Review customer documentation to be submitted for final loan approval.

· Assist the customers with any concerns or questions regarding the loan process.

· Prepare loan contract explain the terms and conditions, conduct final process for loan funding.

· Process payments in cash and electronic payments.

· Experience with Western Union money transfer service.

· Assured customer information privacy.

· Money reconciliation at the end of the day.



Customer Service Representative

Oportun, Inc
07.2016 - 02.2021

• Interact with the customer in person and phone.
• Answer any questions and concerns that customers have.
• Help customers through loan applications.
• Prepare contracts and disburse loans.
• Take payments and reconciliation at the end of the day.
• Assured customer information privacy.

Office Assistant/Accountant

H’Ermes Manufacturing Inc.
07.2013 - 12.2015

· Delivered clerical support by handling range of routine and special requirements.

· Prepared and edited documents to produce precise, accurate and professional communication.

· Greet clients, answer phones and transfer.
· Assist with payroll and employees scheduling.
· Call clients to coordinated arrangements.

· Work on receivables and payables and input them in the system.

· Receive all correspondence and packages and distribute them.

· Shop for office supplies, deposit checks, and go to company seminars.


Education

Associate of Arts - Child Development

Los Angeles Valley College
Van Nuys, CA
06.2025

Skills

  • Early Childhood Education
  • Adept at working with special needs children
  • Lesson Planning
  • Classroom Management
  • Activity Planning
  • Positive Reinforcement
  • Social Skills Development
  • Conflict resolution techniques
  • Artistic abilities
  • Bilingual in Spanish
  • CPR certified

Timeline

Customer Service Representative

Grupo Estrella, LLC.
03.2021 - 11.2023

Customer Service Representative

Oportun, Inc
07.2016 - 02.2021

Office Assistant/Accountant

H’Ermes Manufacturing Inc.
07.2013 - 12.2015

Associate of Arts - Child Development

Los Angeles Valley College
Beatriz Ambriz