Beatriz S. Pérez
Escondido
Summary
Motivated individual aiming to obtain position that utilizes robust experience in customer service and clerical operations
skilled in overseeing pediatric dentistry office functions from client relations to financial management
Overview
18
18
years of professional experience
1
1
Certification
Work History
Management/Dental Assistant/ Surgery/ Treatment Coordinator
- Work closely with doctors coordinating dental treatment and surgeries in office/out-patients at Rady’s Children’s, Palomar West, Palomar Downtown, Pomerado and Rancho Bernardo Hospitals
- Provide high quality service to patients by treating patients in a positive, professional manner and assisting them in selecting the best treatment plan possible based on their needs
- Generated end of day reports and monthly financial reports to present in monthly meetings
- Coordinated fees and insurance benefits for patients, developed payment plans, gained financial commitment from the patient to ensure retention and continuation of treatment, and maintained accurate financial paperwork
- Obtained necessary insurance approvals and authorization in a timely manner
- Dental assistant and x-ray technician certified (OSHA Compliant)
- Answered telephones in a friendly professional tone, schedule, and confirm patient appointments
- Received, opened, and distributed mail and materials to various departments on daily basis
- Interviewed patients to complete documents, case histories, and forms
- Complete insurance and other claim forms and establish payment agreement with patients
- Entered a variety of data into different databases to ensure all patient, treatment, and payment information was accurately recorded
- Compiled medical charts, reports, and correspondence, and transmitted to appropriate parties.
- Bill out insurances electronically or in paper, post insurance checks, dispute claims, CIF denti-cal
front office management
Poway Pediatric Dentistry
06.2013 - 08.2023
Surgery Coordinator
Graybill Medical Group
10.2011 - 12.2012
Dental assisting, Treatment & Surgery Coordinator
Kidz Care Dental
09.2009 - 10.2012
Floor Supervisor / Dental Assistant
San Diego Dental Care
07.2005 - 08.2009
Education
General Education - undefined
Palomar Collage
Escondido/San Marcos, CaDental Assistant / X- Ray Technician - undefined
ROP
Indio, CaGeneral Education - undefined
Imperial Valley College
Imperial, CaHigh School Diploma - undefined
Calexico High School
Calexico, CaSkills
- Professionalism and etiquette
- Team collaboration
- Patient scheduling
- Cross-training capabilities
- Patient relations
- Patient education
- Electronic charting
- Patient services
- First aid training
- Office administration duties
- Knowledgeable in software
- Patient care coordination
- Dental software management
- Complex Problem-solving
- Proficient in software
- Continuing education commitment
- Clinical support
- Patient counseling
- Dental records
- Data confidentiality measures
- Patient record maintenance
- Strong manual dexterity
SUMMARY OF QUALIFICATIONs
- 23 years’ experience of dental knowledge/office Management
- Bilingual: Spanish/English
- Highly reliable and dependable
- Always open to new concepts
- Experience with digital/paper charting and X-rays
- Proficient in Easy Dental/Dentrix/Eagle Soft
- All insurance knowledge Dentical,PPO,HMO
- Excellent communication skills
- Computer proficient i.e. MS Office
- Experience with all age groups
- Ability to multitask and work well under pressure
Certification
Xray technician certified certified certified
Languages
Spanish
Native or Bilingual
Timeline
front office management
Poway Pediatric Dentistry
06.2013 - 08.2023
Surgery Coordinator
Graybill Medical Group
10.2011 - 12.2012
Dental assisting, Treatment & Surgery Coordinator
Kidz Care Dental
09.2009 - 10.2012
Floor Supervisor / Dental Assistant
San Diego Dental Care
07.2005 - 08.2009
Management/Dental Assistant/ Surgery/ Treatment Coordinator
General Education - undefined
Palomar Collage
Dental Assistant / X- Ray Technician - undefined
ROP
General Education - undefined
Imperial Valley College
High School Diploma - undefined
Calexico High School