Beatriz Spencer
Concord,ON
Summary
Dedicated Sales Associate seeking a full or part-time position. Adept at generating high sales volumes during slow and busy shifts. Exceptional organizational skills and a patient demeanor when addressing customer concerns and restocking inventory. Valued as a flexible and sociable team player, consistently praised for maintaining honesty and integrity in interactions with customers, colleagues, and supervisors.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Trespass
10.2023 - Current
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Help set up the store from scratch including folding clothes, setting up manikins and assisting with deliveries.
Internship Student Assistant
TD Bank
02.2023 - 08.2023
- Oversaw daily banking transactions, covering deposits, withdrawals, and transfers.
- Oversaw banking reconciliation processes and managed account disbursements efficiently.
- Documented precise entries aiding efficient record management.
Team Leader and Cashier
Aroma Espresso Bar
11.2022 - 03.2023
- Led daily operations until permanent store closure in March 2023.
- Maintained a clean and organized work area throughout shift.
- Handled transactions accurately through proficient use of point-of-sale systems.
- Mastered job functions rapidly for optimal performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Sales Associate and Cashier
Foods For Life
08.2021 - 11.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money.
Education
Graduate Certificate - Real Estate
Humber College
Toronto, NoneBBA - Business Administration
Humber College
Etobicoke, ON04-2024
High School Diploma -
Webtree Academy
Toronto, ON06-2021
Skills
- Customer Service
- Money Handling
- Order Processing
- Display Setup
- Store maintenance
- Returns and exchanges
- Stock replenishment
- Product Knowledge
- Retail Store Operations
- Customer Assistance
- Retail merchandising expertise
- Conflict Resolution
- Customer Engagement
- Problem-Solving
- Team supervision
- Overseeing daily activities
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Education and Training
Volunteered at Dog shelters in Brazil for 3 years in 2016.
Volunteered at a elderly age home for 6 months.
Timeline
Retail Sales Associate
Trespass
10.2023 - Current
Internship Student Assistant
TD Bank
02.2023 - 08.2023
Team Leader and Cashier
Aroma Espresso Bar
11.2022 - 03.2023
Sales Associate and Cashier
Foods For Life
08.2021 - 11.2022
BBA - Business Administration
Humber College
High School Diploma -
Webtree Academy
Graduate Certificate - Real Estate
Humber College
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