Adept Medical Assistant with a proven track record at Tehama County Health Service Agency, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance patient satisfaction through compassionate communication and efficient clinical documentation. Skilled in emergency response and bilingual communication, significantly contributing to a seamless patient experience and care coordination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tehama County Health Service Agency
04.2013 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Called and faxed pharmacies to submit prescriptions and refills.
Completed EKGs and other tests based on patient presentation in office.
Administered injections such as Kenalog, B12, Toradol, Promethazine, Vivitrol for alcohol abuse.
Faxed referrals and followed up on the status of the referrals.
Education
Associate of Science - Radiology
Shasta College
Redding
01-2026
High School Diploma -
Corning Union High School
Corning
06-1999
Skills
HIPAA compliance
Patient scheduling
Medical terminology knowledge
Direct patient care
Medical terminology
Clinical documentation
Vital sign monitoring
Patient-focused care
Data entry
Reliable team player
Procedure assistance
CPR
Specimens collection and processing
Medical procedures
Immunization administration
Compassionate
Bilingual
Electronic medical records
Customer service
Certification
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) - American Heart Association.
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Tehama County Health Service Agency
04.2013 - Current
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) - American Heart Association.
Associate of Science - Radiology
Shasta College
High School Diploma -
Corning Union High School
Similar Profiles
Violet HookerViolet Hooker
Para Pro/Instructor at Newaygo County Regional Educational Service Agency, Health Occupations/Health FoundationsPara Pro/Instructor at Newaygo County Regional Educational Service Agency, Health Occupations/Health Foundations
Employment & Training Worker I/II at El Dorado County Health And Human Service AgencyEmployment & Training Worker I/II at El Dorado County Health And Human Service Agency