Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Beatriz Reyes

Riverside

Summary

Sales professional prepared for this role with record of achieving significant sales milestones. Known for reliability in team settings and adaptability to changing market conditions. Skilled in client engagement and proficient in closing deals.

Overview

2026
2026
years of professional experience

Work History

Salesperson

Impact Canopy
10.2018 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Negotiated bulk pricing and volume discounts with customers while maintaining profitability
  • Expanded customer base through targeted prospecting and networking efforts.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Generated new business through cold calling, networking, trade shows and referrals.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.
  • Set and achieved company defined sales goals.
  • Built relationships with customers and community to promote long term business growth.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Generated advertising brochure for vendor use.

Sales Support Supervisor

Impact Canopy
10.2018 - Current
  • Enforce office policies and oversee office etiquette
  • Train new sales support hires
  • Troubleshoot customer issues or order delays
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Work closely with multiple departments to ensure orders were moving along in timely manner (i.e. shipping, procurement, production, graphics, marketing)
  • Assisted customers with sales needs such as inventory and shipping questions.
  • Followed up on web leads, pre-qualified contacts and converted potential customers into sales appointments.
  • Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
  • Coordinated responses and resources to handle special client requests.
  • Documented customer complaints and completed corrective action requests.
  • Provided best-in-class real-time sales support for customers while leading by example for sales team members.
  • Processed accurate credit, debit, check and cash sales transactions for customers on daily basis.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services.
  • Developed solutions to sales challenges and maximized business opportunities.
  • Developed strong rapport with customers and long term relationships for future sales
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Life Case Manager

Partners Advantage Insurance Services LLC.
Jun 2014 - Sep 2018
  • Reviewed and processed all new life applications to ensure all information is accurate before submitting to carrier.
  • Timely and effective communication with Humana agents.
  • Managed case load of over 100 cases.
  • Facilitate retrieval of delivery requirements, answer phones, emails and handle incoming and outgoing mail for new business documents including medical records and medical requirements.
  • Interacted with multiple carriers and agents for review and status updates.
  • Ordered lab tests, paramedical exams and EKGs for agents.
  • Helped marketing department with quotes and product information.

Customer Service Lead

Avid Ink
Aug 2009 - Feb 2014
  • Process orders and input data.
  • Processed average of 30-40 orders on daily basis.
  • Crossed trained with several other departments. Cross trained to fill in for management, scheduling, reception and sales.
  • Scheduled press checks with customers.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Built and maintained successful relationships with customers.
  • Trained new employees and explained protocols clearly and efficiently.
  • Answer telephone inquiries from customers regarding status of orders and other service issues.
  • Dispatched drop offs and pick ups.
  • Assisting walk-in customers and scheduled appointments.

Education

Medical Assistant - undefined

American Career College
Ontario, CA
2008

Skills

  • Wholesale Account Management
  • Reseller program development
  • Lead generation and prospecting
  • Client relationship management
  • Upselling and Cross Selling
  • Territory Sales Management
  • Cold Calling and Outreach
  • Post Sales Support
  • Trade Show and Expo Sales
  • CRM Tools (Sales Force, Quote Works, Great Plains)
  • Shipping & Distribution Oversight
  • Problem Solving

Languages

  • Fluent in Spanish and English.

Timeline

Salesperson

Impact Canopy
10.2018 - Current

Sales Support Supervisor

Impact Canopy
10.2018 - Current

Medical Assistant - undefined

American Career College

Life Case Manager

Partners Advantage Insurance Services LLC.
Jun 2014 - Sep 2018

Customer Service Lead

Avid Ink
Aug 2009 - Feb 2014

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Beatriz Reyes