Beatriz Guerrero
Modesto
Summary
Dynamic and results-oriented professional with a proven track record at Supercuts and Modesto Junior Giants, adept in multitasking and relationship building. Excelled in boosting customer satisfaction and streamlining operations, leveraging skills in computer technology and effective communication. Demonstrated leadership by mentoring peers and enhancing team collaboration, significantly contributing to operational excellence and client loyalty.
Overview
2025
2025
years of professional experience
Work History
Assistant
Supercuts
- Streamlined office procedures by organizing files and managing schedules.
- Developed and maintained project timelines to ensure on-time completion of tasks.
- Organized office supplies and resources, minimizing delays in project execution.
- Conducted research for projects to support informed decision-making.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Provided administrative support to executives for optimizing workflow and productivity.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
Youth Baseball Coach
Modesto Junior Giants
- Assisted players in setting and achieving individual goals, resulting in personal growth and development.
- Tailored individualized training plans according to specific needs of each athlete while also considering overall team objectives.
- Mentored young athletes in developing leadership qualities that translated into success both on the field and beyond their baseball careers.
- Developed strong communication skills with players, parents, and fellow coaches for a cohesive team environment.
- Organized efficient practices to maximize skill-building opportunities within limited time constraints.
- Coordinated travel arrangements for away games, ensuring timely arrival and minimal disruption to pre-game preparations.
- Implemented injury prevention strategies, reducing incidence of player injuries during practices and games.
- Actively participated in community outreach events showcasing the importance of youth sports involvement both for physical and mental wellbeing.
Stylist
Supercuts
02.2012 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Organized sales area and work station to showcase products and boost sales.
- Increased client confidence by teaching them how to style their outfits appropriately for various situations.
- Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Boosted sales through effective upselling of complementary clothing items and accessories.
Education
Cosmetology License -
California Beauty College
Modesto08.2011
High School Diploma -
Grace M. Davis
Modesto, CA06.2010
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- Relationship building
- Team collaboration
- Problem-solving
- Workload management
- File and record keeping
- Basic mathematics
- Schedule and calendar management
- Administrative tasks
- Calendar management
- Decision-making
- Basic accounting
- Multi-line phone systems
- Mail sorting and distribution
- Mail distribution
- Multitasking and organization
- Flexibility and adaptability
- Editing and proofreading
- Inventory management
- Calm demeanor
- Positive and professional
- Customer service
- Multitasking
- Teamwork and collaboration
- Organizational skills
- Active listening
- Professional and mature
- Excellent communication
- Team building
Timeline
Stylist
Supercuts
02.2012 - Current
Assistant
Supercuts
Youth Baseball Coach
Modesto Junior Giants
Cosmetology License -
California Beauty College
High School Diploma -
Grace M. Davis
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