Beatriz Couto
Toronto,ON
Summary
Successful server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Also, has a legal background in Brazil, with perfect skills for Microsoft Office and management of documents.
Overview
1
1
year of professional experience
Work History
Server
Tricolore Cafe And Bar
05.2023 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
BOLA SPORTS BAR
03.2023 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served drinks directly to customer and managed liquor inventories.
Education
MBA - Law Studies
Mackenzie
Sao Paulo12.2014
Skills
- Supply Restocking
- Beverage Preparation
- Table Bussing
- Safe Food Handling
- Daily Specials Memorization
- Table Setting
- Advanced Word Processing
- Document Control
- Data Management
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary
Timeline
Server
Tricolore Cafe And Bar
05.2023 - 10.2023
Server
BOLA SPORTS BAR
03.2023 - 05.2023
MBA - Law Studies
Mackenzie
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