
Summary
Energetic Supervisor, successful at motivating and building positive team dynamics to accomplish aggressive goals.
Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
• Inspect guest rooms to make sure everything is clean, stocked, and ready before guests arrive.
• help keep the housekeeping team organized and make sure daily tasks run smoothly.
• restock amenities and supplies so the team always has what they need.
• handle calls and requests from the Front Desk and make sure they’re taken care of quickly.
• check and maintain the cleanliness of public areas throughout the hotel.
• train new housekeeping staff and show them the proper procedures and expectations.
• Helped the manager with inventory for the entire property, including hotel equipment, food and bar supplies.
• Managed and tracked stock levels to make sure each department had what they needed.
• Assisted with creating schedules for all hotel staff and coordinating shift coverage.
• Supported daily operations to keep the hotel running smoothly.
• Identified and corrected performance and personnel issues to reduce impact to business operations.
• Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
• Proficient in Fosse Property Management System
• Supervise Rooms to ensure high quality service & cleanliness
• Completed Food Handlers Certification/
• Manage Detailed Housekeeping Boards
• Inventory Associate: US Foods & HD Supply
• Manage/Update Housekeeping Schedule
• Breakfast Attendant
• Bartender
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Interacted pleasantly with clients and guests when performing daily duties.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
• Laundered sheets and removed stains to restore linens to pristine condition.
• Requested maintenance orders to fix non-working equipment and address room damage.
• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
• Worked with speed and efficiency to meet all job requirements.
• Managed client laundry with proper care and attention to needs of Housekeeper
different linens and articles of clothing.
• Followed safety procedures when handling materials and discarding
waste.
• Washed and polished glass windows and doors to keep entryways clear and professional.
• Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
• Returned vacant rooms to occupant-ready status by deep cleaning hanging linens, restocking inventory and removing trash
• Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
• Sanitized bathrooms, kitchens and other germ-prone areas.
• Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Skills
Bilingual: Spanish & English (Second Language)
Goal-oriented
Issue and conflict resolution
Systems and automation applications
Attention to small details
Outstanding time management
Maintaining a positive work environment