Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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BEATRICE MACHARIA

BEATRICE MACHARIA

Canada

Summary

A highly experienced executive customer service, front desk receptionist, supervisor and branch manager with a proven success track record, a professional who brings knowledge and skills to any organization. With 6 years of experience managing a busy reception area, developing a solid ability to multitask and prioritize responsibilities while providing exceptional customer service to clients and visitors. Open to learning new skills and techniques in any general labor work settings, that offers room for progression and career development.

Overview

6
6
years of professional experience

Work History

Volunteer

Habitat for Humanity Restore
02.2024 - Current
  • Perform sorting and products arrangement resulting customer attraction
  • Ensure accurate price information to products and appropriate packaging
  • Engage in safely handling movement of goods and materials reducing breakage of items
  • Conduct skid wrapping to secure goods
  • Prepare products for shipment with appropriate packaging
  • Responsible for ensuring products and work areas are clean and organized.

Branch Manager

Mwangi Beauty Parlor
01.2021 - 01.2023
  • Managed 80% of daily operations, including scheduling, managing employees, customer retention, and sales forecasting
  • Understood corporate procedures and processes, and ensured total staff compliance.

Customer Service

Mwangi Beauty Parlor
01.2020
  • Main role was to book and confirm appointments for clients, performing financial transactions and cross-selling services and products of the company
  • Welcoming the customers and talking to them about their requirements
  • Providing first class professional hairdressing services to valued clientele
  • Giving homecare and also home care advice to customers.

Packer

Mwangi Beauty Parlor
01.2019
  • Assisted in the dispensation of product and components or other functions needed for the packaging process
  • Worked closely with warehouse personnel and aided them when necessary
  • Responsible for and/or assisted in the coordination of scheduling and defining time lines for all packaging protocols.

Hair Stylist

Mwangi Beauty Parlor
01.2018
  • Conducted activities in a busy salon as part of a team responsible for improving the appearance and wellbeing of customers ensuring they are happy, comfortable and know what is occurring throughout the time within the salon.

Education

Certificate in Hairdressing - undefined

Mwangis institute of cosmetology
2018

Certificate in Computer Studies - undefined

Mwangis Institute of Cosmetology
2017

Certification and Training OSHA Safety - undefined

Skills

  • Customer Service
  • Communication
  • Problem – Solving
  • Company Policy and Compliance
  • Leadership
  • GENERAL LABOUR
  • Verbal and Written Communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Volunteer

Habitat for Humanity Restore
02.2024 - Current

Branch Manager

Mwangi Beauty Parlor
01.2021 - 01.2023

Customer Service

Mwangi Beauty Parlor
01.2020

Packer

Mwangi Beauty Parlor
01.2019

Hair Stylist

Mwangi Beauty Parlor
01.2018

Certificate in Hairdressing - undefined

Mwangis institute of cosmetology

Certificate in Computer Studies - undefined

Mwangis Institute of Cosmetology

Certification and Training OSHA Safety - undefined

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BEATRICE MACHARIA