to secure position in administration. I especially enjoy book keeping and accounting.
Overview
18
18
years of professional experience
Work History
Travel Consultant
Carlson Wagonlit Mokami Travel
Happy Valley-Goose Bay
08.2015 - Current
Receiving and processing reservations for regular customers. Working with team to ensure all reservations are completed before the end of the day.
Coordinated travel arrangements for corporate clients, ensuring seamless itineraries.
Home Support Worker
Nunatsiavut Government
Happy Valley-Goose Bay
06.2016 - 07.2025
Provided transportation for clients to appointments, ensuring reliable access to care.
Prepared meals to meet dietary needs of vulnerable clients.
Kept living environments clean and organized to support client health.
Documented medication administration, any issues that arose and daily activities in comprehensive logs.
Assisted clients with daily living activities and personal care needs.
Customer Service Representative
Air Labrador
08.2014 - 08.2015
Entering reservations, dealing with customer complaints in a calm courteous manner, filing, closing completed flights, assisting Reservations Manager in completing and maintaining the Air Labrador Loyalty Rewards program.
Trained new staff on customer service best practices and company standards.
Manager/ASM
Reitmans Canada
03.2012 - 08.2014
Drive for meeting daily sales targets. Training new staff on Customer Service model, creating schedule, assisting in keeping team morale up. Reviewing Daily, monthly and yearly sales to come up with solutions to meet daily targets.
Manager Apprenticeship Programs
Labrador Aboriginal Training Partnership
Goose Bay
09.2010 - 03.2011
Responsible for ensuring apprentices from the three aboriginal groups receive apprenticeship training with local and outside businesses. Entering apprentices into the ARMS system, Acted as a liaison between apprentices and local businesses. Informing businesses of the Wage Subsidy Program under LATP. Ensuring apprentices are receiving appropriate training. Completed contracts for management trainees and apprentices. Presented the program to community organizations and interested businesses.
Economic Development Officer
Central Labrador Economic Development Board
07.2008 - 12.2009
Under the supervision of the Executive Director, assisted the completion of Strategic Economic Plan 2009-2011, partnered with ED and completed a Strategic Plan for Sivunivut, managed office while ED off on sick leave for a month.
Intermediate Clerk Stenographer
Memorial University of Newfoundland
04.2008 - 07.2008
Under the supervision of the coordinator in St. John's, contact students about their programs, contact the partners for the Native & Northern program that include Nunatsiavut, the Labrador School Board and the Provincial Department of Education.
Anti-Violence Facilitator
Labrador Legal Services
08.2007 - 03.2008
Working together with the Anti-Violence Coordinator to provide open support groups with the inmates at the Labrador Correctional Centre and helping Residential School Survivors with applications. Developing workshops where you can learn about Elder Abuse, Fetal Alcohol Syndrome, Justice Awareness and many others. Working with other organizations that have the same goal.
Education
Effective Leadership & Project Management - Professional Development
Memorial University of Newfoundland
Happy Valley-Goose Bay, Labrador
01.2009
Refresher course - Simply Accounting
College of the North Atlantic
Happy Valley-Goose Bay
01.2007
Skills
Microsoft Office
StJohn's Ambulance
Personal care assistance
Customer relationship management
Record keeping
ARMS
Accountability & Resource Management System
Simply Accounting
Basic office tools
Photocopier
Printer
Memory Stick
Hobbies and Interests
Powerwalking
Ran the Full Trapline Marathon in 2010
½ Trapline Marathon in 2009
10 K Marathon in 2008
Availability
07/29/25
References
Patricia Kemuksigak, Ordinary Member for Upper Lake Melville Nunatsiavut Government, (709) 896-8582, (709) 899-4283
Roy Blake, Home Support Worker, Nunatsiavut Government, (709) 899-4244
Volunteer Experience
Chapel Servant, Moravian Church Happy Valley, two year term
Ticket Seller, Muscular Dystrophy, 11/01/10
Secretary, Happy Valley Moravian Church
Secretary/Treasurer, Happy Valley Moravian Church
Committee Member, Big Land Fair, 2009
Committee Member, ExpoLab, 2009
Committee Member, SnoBreak, 2009
Committee Member, Snowbreak, 2008
Committee Member, Big Land Fair, 2008
Volunteer, Relay for Life, Cancer Society, HV-GB, 2008
Volunteer, GooseStock, CYN, 2008
Volunteer, Teddy Bear Picnic, CYN, 2008
Junior Achievement Volunteer, ESIS, 12/01/08
Junior Achievement Volunteer, Dream Big, 02/01/08
Volunteer, National Addictions Awareness Week, Happy Valley, 11/01/07
Volunteer, Big Land Fair, Happy Valley, 09/01/07
Youth Quest Leader, Moravian Church, Happy Valley, 06/01/05 to 06/01/07
Sunday School Teacher, Moravian Church, Happy Valley, 06/01/05 to Present
Book Keeper, Moravian Church in Labrador, 11/01/06 to 02/01/07
Candidate, Ran for Nunatsiavut, 2006
Volunteer, Breakfast Program at Duc Dan’ville Elementary, Halifax, N.S., 2004-05
Timeline
Home Support Worker
Nunatsiavut Government
06.2016 - 07.2025
Travel Consultant
Carlson Wagonlit Mokami Travel
08.2015 - Current
Customer Service Representative
Air Labrador
08.2014 - 08.2015
Manager/ASM
Reitmans Canada
03.2012 - 08.2014
Manager Apprenticeship Programs
Labrador Aboriginal Training Partnership
09.2010 - 03.2011
Economic Development Officer
Central Labrador Economic Development Board
07.2008 - 12.2009
Intermediate Clerk Stenographer
Memorial University of Newfoundland
04.2008 - 07.2008
Anti-Violence Facilitator
Labrador Legal Services
08.2007 - 03.2008
Effective Leadership & Project Management - Professional Development