Summary
Overview
Work History
Education
Skills
Selectedskills
Languages
Timeline
Generic
Beata Lasota

Beata Lasota

Brampton,ON

Summary

Dedicated and dependable professional with extensive experience in administrative duties. Demonstrated expertise in clerical tasks, customer service, and effective communication across diverse environments. Known for maintaining an upbeat and positive attitude, consistently delivering high-quality results that leave customers satisfied. Possesses strong computer literacy skills to effectively navigate modern technology platforms.

Overview

32
32
years of professional experience

Work History

Document Review Manager

CYCLONE MANUFACTURING INC
01.2015 - Current
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Polish Teacher

Polish School of Consulate General of Poland
01.1993 - 08.2015
  • Utilized various teaching techniques such as role-playing, storytelling, and group discussions to create engaging classroom experiences that catered to different learning styles.
  • Adapted instructional methods based on individual student needs and preferences, ensuring optimal learning outcomes for diverse learners.
  • Improved students'' oral and written communication skills through interactive language exercises and group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in professional development workshops to stay current on best practices for teaching foreign languages effectively.

Secretary

Consulate General of the Republic of Poland
01.2007 - 01.2014
  • Served as first point of customer contact in person and via telephone
  • Provided customers/clients with desired information in a timely manner
  • Worked with many diverse staff members in various positions to accomplish daily tasks and deliver excellent customer service
  • Provided support for official visits and offered general support to the whole Consulate
  • Scheduled meetings, handled travel arrangements

Education

Bachelor’s Degree - Polish Language and Culture

Pedagogical University
01.1989

Skills

  • Polish
  • English
  • Interpersonal skills
  • Communication skills
  • Flexible approach
  • Tact
  • Courtesy
  • De-escalation
  • Problem solving skills
  • Ability to work under pressure
  • Stress management
  • Organizational skills
  • Analytical skills
  • Time management skills
  • Attention to detail
  • Computer skills
  • Microsoft Word
  • Microsoft Excel
  • Prepared to work additional hours

Selectedskills

  • Polish and English, both written and oral
  • Excellent interpersonal and communication skills
  • Has a flexible approach and demonstrates exceptional tact, courtesy in dealing with clients
  • Able to de-escalate difficult situations and excellent problem solving skills
  • Able to work in pressure, under stressful conditions
  • Strong organizational, analytical and time management skills, with very good attention to detail
  • Computer skills (Microsoft Word, Excel, Outlook, Internet)
  • Prepared to work additional hours if necessary

Languages

English
Professional Working
Polish
Native or Bilingual

Timeline

Document Review Manager

CYCLONE MANUFACTURING INC
01.2015 - Current

Secretary

Consulate General of the Republic of Poland
01.2007 - 01.2014

Polish Teacher

Polish School of Consulate General of Poland
01.1993 - 08.2015

Bachelor’s Degree - Polish Language and Culture

Pedagogical University
Beata Lasota