Beant Kaur Sidhu
Moncton,NB
Summary
Highly motivated and customer-oriented professional with a strong background in providing exceptional service. Seeking a challenging position in a dynamic company. Committed to delivering outstanding customer experiences, answer inquires, provide information and ensure the efficiency of the organisation.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Days Inn by Wyndham, Brampton
- Greeting all the guests and help them to check -in and check out
- Manage guest bookings and reservations
- Answer and forward phone calls
Indian Sweet Master Kitchen helper
Brampton
07.2023 - 03.2024
- Preparing meal ingredients and maintaining the kitchen
- Packing takeout orders for customer
Simply Indian Restaurant Catering
Brampton
12.2022 - 07.2023
- Set up tables, lines and chairs in the event space.
- Greet and welcome guests and respond to questions.
- Serve food and Beverage in a designated order and timely manner
Visual Merchandiser
Ikea, Etobicoke
10.2021 - 11.2022
- Maintaining consistency across multiple store locations and ensure adherence to brand aesthetics and quality standards
- Staying informed about industry trends, design innovations, and consumer behaviour shifts to anticipate future visual merchandising needs to stay competitive in the market
Receptionist/Front-Desk
Stella Hotel, Bathinda
09.2020 - 08.2021
- Scheduling appointments, meetings, and conference room bookings using scheduling software or manual appointment books
- Upholding professional standards of conduct, maintaining confidentiality of sensitive information, and adhering to company policies and procedures at all times
Education
Hospitality- Hotel & Restaurant Management -
Cambrian College Brampton
01.2021
High School (12th) -
Dasmesh Public School, Bathinda, Punjab, India
Hotel Management -
Rajindar College Bathinda
07.2017
Skills
- Strong communication and interpersonal skills to build rapport with customers and provide excellent service
- Proven track record in handling customer inquiries, resolving issues, and ensuring customer satisfaction
- Organisation skills and Strong team work skills
- Exceptional problem-solving skills, adapting quickly to customer needs in fast-paced environments
- Excellent knowledge of sales techniques and strategies to drive revenue
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and internet applications
Volunteer Experience
Teach For Poor, Doon Social Society, Bathinda, 04/2020, 08/2020, Collaborative effort to provide free education to poor children for 4 months. Provide them free books to study and motivate them to study and succeed in life.
Hobbies and Interests
- Reading and writing books for my own passion
- Scouting for new immerging technologies on internet and learning more about them.
Timeline
Indian Sweet Master Kitchen helper
Brampton
07.2023 - 03.2024
Simply Indian Restaurant Catering
Brampton
12.2022 - 07.2023
Visual Merchandiser
Ikea, Etobicoke
10.2021 - 11.2022
Receptionist/Front-Desk
Stella Hotel, Bathinda
09.2020 - 08.2021
Front Desk Agent
Days Inn by Wyndham, Brampton
Hospitality- Hotel & Restaurant Management -
Cambrian College Brampton
High School (12th) -
Dasmesh Public School, Bathinda, Punjab, India
Hotel Management -
Rajindar College Bathinda
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