
Compassionate and dependable professional with experience in community health, security, and administrative support. Skilled in maintaining safe environments, responding to emergencies, and providing client-focused assistance. Strong communication and organizational abilities, with a commitment to supporting individuals’ well-being, dignity, and independence.
1. Conducts regular 10 patrols of the facility and surrounding property to ensure the safety and security of patients, staff, and visitors, and to deter theft, vandalism, or other unauthorized activities.
2. Manage daily interactions with a high volume of individuals experiencing homelessness and substance addiction (often 20+ per shift), utilizing conflict-resolution and de-escalation techniques to promote a safe, respectful environment while providing compassionate support to the community.
3. Control access to the building by monitoring entrances, verifying identification when required,
and ensuring only authorized individuals enter restricted areas.
4. Respond promptly to incidents, disturbances, medical emergencies, or safety concerns, and
Coordinate with supervisors, healthcare staff, and emergency services when necessary.
5. Provide immediate on-site treatment for individuals experiencing overdoses and coordinate closely with medical staff to ensure effective and timely emergency response.
1. Deliver immediate first aid and medical support to event attendees experiencing health issues or injuries, ensuring rapid response and care.
2. Evaluate medical emergencies and health concerns promptly to determine the required medical response and necessary actions.
3. Coordinate with local emergency medical services and healthcare professionals to facilitate swift medical care and transportation for affected individuals.
4. Maintain accurate records of all incidents, first aid treatments, and responses to medical emergencies, ensuring compliance with reporting protocols.
5. Exhibit heightened alertness during events to identify and respond quickly to medical emergencies, adhering to established health and safety regulations.
1. Provided professional front-desk and administrative support, assisting students and guests with
inquiries and ensuring prompt and courteous service.
2. Managed high-volume phone communications, scheduled appointments, and responded to
inquiries through professional email correspondence.
3. Maintained and updated confidential records and databases, entering and organizing data using
Microsoft Excel while ensuring accuracy and data security.
4. Coordinated small-scale events and meetings, including preparing event materials, designing
promotional posters, and recording detailed meeting minutes.
5. Prepared and maintained attendance records for instructors, collected student course evaluations,
and organized feedback data into graphical presentations and reports.
1 Patrol Operations & Facility Surveillance
2 Incident Response & Emergency Management
3 Team Coordination & Security Operations
4 Situational Awareness & Observation Skills
5 Security Reporting & Documentation
6 Conflict Resolution & De-escalation Technique
7 Customer Service & Public Interaction