Beant Kaur
Edmonton
Summary
Results-driven Operations Specialist with a focus on optimizing processes and enhancing customer service. Proven ability to implement solutions that boost operational efficiency and resolve complex issues.
Overview
6
6
years of professional experience
Work History
Operations Specialist
ASK Global Corp.
Edmonton, AB
10.2025 - Current
- Managed end‑to‑end order creation in Axon, including entering all order details, preparing dispatch reports, tracking driver trips, and communicating updates to customers.
- Scheduled drivers efficiently, optimized resource utilization, and used Axon tools to accurately track and report operational data.
- Resolved customer issues by identifying root causes, implementing solutions, and developing operational strategies to improve performance, productivity, and overall efficiency.
Administrative Assistant
Kids Without Limits.
Edmonton, AB
03.2025 - 10.2025
- Managed scheduling for team meetings and events to ensure efficient time management.
- Assisted in organizing program materials and resources for educational workshops.
- Coordinated communication between staff, parents, and external partners to facilitate information flow.
- Maintained accurate records of student participation and engagement in programs.
Administrative Coordinator
Puddle Hoppers
Maple Ridge, BC
07.2024 - 01.2025
- I manage office operations by ordering and tracking supplies, organizing events and meetings, handling communications, and maintaining accurate records through inventory systems and excess‑tracking databases.
- I oversee administrative tasks such as managing child accounts, responding to government emails, coordinating resources for new projects, and using tools like Adobe and Excel to edit documents, implement e‑signatures, and manage large data sets efficiently.
- I ensure professional customer service, maintain strong organizational and time‑management practices, and support smooth daily operations through effective communication and problem‑solving.
Operations Coordinator
GLOBAL TRANSPORT AND LOGISTICS/DSV COMPANY(Sephora)
Surrey, BC
07.2022 - 07.2024
- Maintained comprehensive server logs, managed office equipment, organized records (physical, digital, and SharePoint), and ensured a clean, well‑organized work environment at the end of each shift.
- Coordinated training presentations, collaborated with IT, communicated regularly with staff, and handled internal/external communication including calls, emails, memos, and documents.
- Worked directly with carriers and FedEx systems to arrange pickups and deliveries, ensured ASNs were generated, and assisted with preparing shipping documents while monitoring VMI inventory.
- Supported the General Manager with administrative tasks, managed Sephora client deadlines and special projects, produced reports and statistics, and provided timely updates to managers.
- Lead warehouse operations by implementing cost‑saving measures, identifying system improvements, exceeding operational targets, and managing data using advanced Excel functions such as VLOOKUP, Pivot Tables, and data visualization tools.
Trouble-shooters
GLOBAL TRANSPORT AND LOGISTICS/DSV COMPANY(Sephora)
Surrey, BC
06.2020 - 06.2021
- Diagnosed and resolved logistical issues to ensure timely shipments.
- Collaborated with cross-functional teams to streamline operations and enhance service delivery.
- Utilized inventory management systems to track discrepancies and optimize stock levels.
- Trained junior staff on troubleshooting techniques and best practices in logistics.
- Troubleshooting an order error in the Cargo‑Write software.
Education
Business Administration And Management
Vancouver Community College
Vancouver06-2022
Bachelor of Technology - Engineering
Punjab Technical University
Punjab, India08-2018
Skills
- Operational efficiency
- Planning and coordination
- Cross-functional communication
- Project management
Languages
English
Professional Working
Timeline
Operations Specialist
ASK Global Corp.
10.2025 - Current
Administrative Assistant
Kids Without Limits.
03.2025 - 10.2025
Administrative Coordinator
Puddle Hoppers
07.2024 - 01.2025
Operations Coordinator
GLOBAL TRANSPORT AND LOGISTICS/DSV COMPANY(Sephora)
07.2022 - 07.2024
Trouble-shooters
GLOBAL TRANSPORT AND LOGISTICS/DSV COMPANY(Sephora)
06.2020 - 06.2021
Business Administration And Management
Vancouver Community College
Bachelor of Technology - Engineering
Punjab Technical University