Bea Khristine A. Baylon

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

- Providing prompt and professional support to customers regarding inquiries.

- Ensured all customer transactions and documentation met regulatory standards, resulting in audits with no findings.

- Collaborated effectively with team leaders, account officers and other departments to organize processes and improve service delivery.

- Received positive feedbacks from clients for providing personalized and efficient service.

- Successfully processed and approved a significant number of salary loan applications contributing to bank's loan portfolio growth and customer satisfaction.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.