Bea Petrini Lee
Calgary
Summary
Dynamic professional with a proven track record at Goodwill Industries of Alberta, enhancing program effectiveness and client satisfaction through data analysis and personalized support. Skilled in disability accommodations and career counseling, I excel in creating opportunities and overcoming barriers, significantly improving job retention and employer satisfaction.
Overview
3
3
years of professional experience
Work History
Job Development Specialist
Goodwill Industries Of Alberta
01.2025 - Current
- Evaluated the effectiveness of existing programs through data analysis, refining methods to better meet the evolving needs of clients and local workforce trends.
- Enhanced job seeker satisfaction by providing personalized career guidance and support.
- Provided ongoing support for employed clients, ensuring stable work retention and fostering professional growth.
- Assisted clients in overcoming personal barriers to employment such as childcare needs or transportation issues by connecting them with appropriate resources and support services.
Community Employment Navigator
Goodwill Industries of Alberta
11.2024 - 01.2025
- Conducted regular evaluations of client progress towards self-identified goals, celebrating milestones achieved and adjusting plans accordingly to ensure continued forward momentum.
- Facilitated successful job fairs and networking events to connect clients with potential employers in a supportive environment.
- Assessed and enhanced current curriculum by designing and developing new strategies focusing on building vocational skills and promoting career preparation.
- Increased employer satisfaction by consistently providing high-quality candidate referrals tailored to their specific needs.
Administrative Assistant
Italiano Please!
03.2023 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Kitchen Manager
Italiano Please!
03.2022 - 11.2024
- Improved team efficiency by providing ongoing training and support to workers with disabilities.
- Mentored new staff members as they joined the team, sharing expertise about best practices in disability support work settings.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Delivered exceptional care in accordance with established policies and procedures, adhering to professional standards of practice within the disability support field.
Education
Diploma - Disabilities Studies
Bow Valley College
Calgary, AB04-2025
Skills
- Individualized service planning
- Disability accommodations
- Resume development
- Client advocacy
- Goal setting assistance
- Soft skills training
- Job retention support
- Career counseling
- Resource development
- Referral coordination
- Barrier identification
- Occupational information
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Timeline
Job Development Specialist
Goodwill Industries Of Alberta
01.2025 - Current
Community Employment Navigator
Goodwill Industries of Alberta
11.2024 - 01.2025
Administrative Assistant
Italiano Please!
03.2023 - 11.2024
Kitchen Manager
Italiano Please!
03.2022 - 11.2024
Diploma - Disabilities Studies
Bow Valley College
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