Phillip Wolfe
Thorold,ON
Summary
Driven and adaptable professional with a strong background in manufacturing and customer service, demonstrated during tenure at AGS Automotive. Excelled in enhancing workplace safety and product quality, showcasing exceptional problem-solving skills and teamwork. Proven ability to improve customer satisfaction and operational efficiency, leveraging expertise in sanitation and food safety.
Overview
4
4
years of professional experience
Work History
Production Operator
AGS Automotive
06.2024 - 08.2024
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products for defects and flaws using proper QA procedures.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
Sales Associate
HomeSense
10.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Meat Clerk
Sobeys
08.2020 - 08.2021
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Worked closely with supervisors to address any discrepancies found in inventory counts or order fulfillment processes immediately.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Education
No Degree - Kinesiology
Brock University
St. Catharines, ON04.2026
High School Diploma -
Assumption College School High School
Brantford, ON06.2022
Skills
- Reliability and punctuality
- Customer Service
- Manufacturing
- Adaptable to change
- Material quality control
- Sanitation and food safety
- Workplace Cleanliness
- Safety Protocols Adherence
- Teamwork and Collaboration
- Cash Handling
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Timeline
Production Operator
AGS Automotive
06.2024 - 08.2024
Sales Associate
HomeSense
10.2021 - 06.2022
Meat Clerk
Sobeys
08.2020 - 08.2021
No Degree - Kinesiology
Brock University
High School Diploma -
Assumption College School High School
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