Brandy McGuire
Lower Sackville,NS
Nothing is a waste of time if you use the experience wisely.
Auguste Rodin
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Cyber Security Specialist position to help launch career while achieving company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Analyst
Surrogate Technology
Bedford, NS
04.2023 - Current
- I help employees at a very diverse range of SMEs and non-profits solve IT problems
- My duties include:
- Conducted Security Audits
- Investigating security incidents and responding appropriately
- Preventative maintenance, refurbishing PCs
- Answering clients’ IT break/fixes and requests (installs, equipment) via phone and e-mail tickets
- Maintaining accurate incident tracking via Autotask, an ITSM ticketing tool
- Remote support troubleshooting desktops, laptops, mobile devices and peripherals esp
- Printers, Access requests (e.g., SharePoint, shared drives), group policies, setting up computers
- Networking troubleshooting, esp
- VPN issues
- Updating drivers, installing software
- Resetting passwords in AD
- HR support (on/offboarding, user account creation)
- Other Projects as Needed
- Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
- Expanded systems with new features and structural components.
- Revamped existing system to improve functionality or repurpose for new requirements.
- Coordinated installation of updated computer programs and systems.
- Troubleshot and resolved problems with programs and systems.
- Adapted new technology and methods, enhancing program effectiveness.
- Monitored network operations to identify performance, capacity and utilization issues.
- Stayed up to date on information technology trends by attending training and conferences.
- Liaised with third-party vendors to resolve issues and evaluate platforms.
- Conducted project reviews based on organizational principles, policies and practices.
- Reused existing processes and services to streamline support and implementation of key systems.
- Administered and maintained anti-virus and anti-malware software on end-user computing devices to reduce security incidents.
- Identified opportunities for innovating with digital capabilities, accelerating digital transformation.
- Collaborated with infrastructure personnel and departmental managers to identify, develop and implement cost-saving technologies.
- Performed system reviews on enterprise platforms to meet latest cybersecurity policies.
- Researched and analyzed technology developments, ascertaining results to evaluate technical designs.
- Lent technical expertise and recommendations to assess data analytics and bolster information management.
Commissionaires
Halifax, N.S.
03.2020 - 08.2022
- Canada’s largest private sector employer of veterans, only national not-for-profit security company
- Security guard
- Controlled access, monitored CCTV systems, patrolled assigned areas to guard against theft, vandalism, and fire
- Enforced regulations and resolved conflicts, ensuring safety and security of personnel and property
- Conducted investigations and recommended security systems to prevent unlawful acts and theft
- Prevented and detected shoplifting.
Education
Cyber Security - Cyber Security
06.2023
Skills
- Security, IOS, DNS, Sophos, pen testing, audits, Nmap, Nessus, Burp Suite, cred theft, OWASP, incident response, DR
- Forensic tools eg, Autopsy FTK Imager, Volatility
- Supervisory and budget experience
- IT trouble-shooting via ITSM tool Autotask, RMM,
- Most Microsoft tools: Windows, PowerShell, Server, AD, Azure, SharePoint, Defender, M365, Exchange
- Clouds: Sharepoint, onedrive
- RMM support eg, Splashtop
- Datto, IT Glue
- Coding: Python, HTML,
- Database management; web development
- Hardware set up and installation, hard drive, ram replacement
- IOS, Linux (Bash), Android Studio, Microsoft’s NET / environment
- Visual Studio (IDE)
- Project management
- Deep experience with customer service, sales, and managing accounts, clients, senior stakeholders, direct reports and suppliers
- Risk Assessment
- Customer Support
- Network Security
- Information Security
- Troubleshooting and Diagnostics
- Client Relations
- Project Documentation
- Data Extraction
- Technical Analysis
- Best Practices and Standards
- Cost Estimation and Budgeting
- System Maintenance
- Reporting and Documentation
- Data Security
- Protecting Networks
- Managing Security Breaches
- Critical Thinking Skills
- Monitoring Computer Viruses
- Tenable Nessus
- Information Auditing
- Best Practices Implementation
- Information security
Certification
- Working towards Security+ certification
- Working towards CEH
Timeline
IT Analyst - Surrogate Technology
04.2023 - Current
- Commissionaires
03.2020 - 08.2022
Nova Scotia Community College - Cyber Security, Cyber Security
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