GAGANDEEP KAUR

1. Supporting lead teachers in planning and implementing educational activities

2. Assisting with daily routines, such as snack time and outdoor play

3. Providing individualized support to children with special needs

4. Maintaining a safe and healthy environment

5. Engaging with children in play-based learning

6. Assisting with mealtime and toileting routines

7. Communicating with parents and caregivers about daily activities

8. Supporting children's social and emotional development

9. Participating in staff meetings and professional development

10. Maintaining confidentiality and adhering to program policies

• Trained new employees on company policies, procedures, techniques and customer service standards
• Answered customer inquiries in regard to nutritional information and menu offerings
• Assessed reports and adjusted workflows to realign with targets
• Handled customer complaints, questions and inquiries
• Counted out cash drawers at end of each shift and logged profits into computer system
• Cross-trained in every store role to maximize operational knowledge
• Managed scheduling for employees
• Directed employees through daily routines
• Managed cash positions and made bank deposits
• Managed daily cash intake by counting out registers and tabulating profits
• Helped employees accomplish tasks during peak periods
• Communicated with other shift managers to facilitate continuum of customer service
• Coached employees on interactions with customers to drive exceptional service
• Directed and led employees and team members on effective operations, methods and procedures
• Reviewed financial statements to meet targets during shift
• Managed schedules, accepted time off requests and maintained coverage for shifts
• Enhanced operations and boosted productivity through employee training, coaching and assignments
• Taught staff upselling techniques to meet revenue targets
• Documented receipts, employee hours and inventory movement
• Coordinated shift workers for inventory receiving, auditing and restocking
• Reinforced rules to promote superior employee performance
• Reported employee behavioral issues, losses and customer complaints to upper-level management
• Positioned skilled staff in key areas throughout shift to optimize department productivity
• Upheld company standards and compliance requirements for operations.

• Built relationships with students of diverse cultural, social and economic backgrounds
• Provided one-on-one instruction for non-English speaking students within classroom settings
• Taught lessons encompassing range of skill-building activities for speaking, writing, reading and listening
• Customized small group and individual classroom activities based on differentiated learning needs
• Developed lesson plans to teach course materials according to schedule
• Organized supplementary materials in English for all students
• Created interesting and age-appropriate reading lists to expand English vocabulary and comprehension skills
• Tested, evaluated and counseled students regarding academic performance and goals
• Improved student grammar and conversational skills through role play assignments
• Employed kinaesthetic, visual and auditory approaches to make lessons interesting and interactive
• Customized instructional plans to meet individual student skill levels and learning styles
• Educated, tutored and mentored students to correct academic problems and prompt personal adjustments.