Brittany Barragan
Commerce
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Recreation Leader
City of Commerce
08.2025 - Current
- Engaged participants in recreational activities and team-building exercises.
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 15 children under age 14 from arrival through departure at end of day.
- Provided feedback and guidance to program participants regarding progress and development.
- Assisted in preparing materials and supplies for each activity.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
Recreation Leader
City of Monterey Park
01.2022 - Current
- Front desk attendant at Langley Center
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Recreation Leader
City of Montebello
01.2022 - 12.2025
- Front Desk attendant at Catherine Hensel Youth Center
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email or telephone.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided clerical support by copying and filing documents.
Guest Relations Agent
Citadel Outlets
10.2019 - 03.2020
- Greeted guests upon arrival by providing warm welcome.
- Maintained high level of professionalism and discretion when dealing with guests.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Provided accurate information regarding local attractions, restaurants and activities.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
Sales Associate
Kate Spade New York
06.2017 - 10.2019
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Animation
Laguna College of Art & Design
Laguna Beach, CA01-2017
Skills
- Microsoft Office (Word, Excel)
- Documentation and reporting
- Professional demeanor
- Telephone and email etiquette
- Customer service skills
- Adaptability
- Problem-solving abilities
- Collaboration and teamwork
- Clerical support
- Multi-tasking
Timeline
Recreation Leader
City of Commerce
08.2025 - Current
Recreation Leader
City of Monterey Park
01.2022 - Current
Recreation Leader
City of Montebello
01.2022 - 12.2025
Guest Relations Agent
Citadel Outlets
10.2019 - 03.2020
Sales Associate
Kate Spade New York
06.2017 - 10.2019
Bachelor of Arts - Animation
Laguna College of Art & Design