Baylie Gross
Torrance
Summary
Organized and motivated serving offering 8+ years of success in food service environments. Highly skilled in providing excellent guest service and catering to special requests for guest satisfaction. Enthusiastic and personable with strong foundation of service and industry expertise.
Overview
12
12
years of professional experience
Work History
Server, Expo, Food Runner, Host
Fishbar
03.2018 - Current
- Serve food and beverages in timely manner while focusing on the guests needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Personal Assistant
Lahive
02.2019 - 08.2019
- Worked photoshoots, ran personal errands and helped keep the workspace tidy.
- Organized design room, sampled clothing and promoted on social media.
- Folded, organized and tagged clothes with prices.
- Commuted to Fashion District to pick up fabric and collections for designer.
Hostess, Cocktail Server
Charthouse
07.2016 - 04.2018
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Print daily menus, chick in with chef and management for VIP's and any relevant information for shift.
- Setup and breakdown for opening and closing of restaurant, maintain cleanliness in dining room and restroom as well as service areas throughout operation.
Softball Coach
Vancouver Minor Softball Association
12.2012 - 02.2016
- Developed strong relationships with players, fostering a supportive environment for personal growth and success.
- Offered constructive feedback to players to help reach goals.
- Coached clinics, tournaments and practices.
- Responsible for scheduling practices, ordering uniforms and equipment.
Education
No Degree - Psychology, Child Psychology
Los Angeles Harbor College
Wilmington, CAHigh School Diploma -
King George Secondary
Vancouver, BC 06-2017
Skills
- Guest engagement
- Safe food handling
- Exceptional customer service
- Team player mentality
Timeline
Personal Assistant
Lahive
02.2019 - 08.2019
Server, Expo, Food Runner, Host
Fishbar
03.2018 - Current
Hostess, Cocktail Server
Charthouse
07.2016 - 04.2018
Softball Coach
Vancouver Minor Softball Association
12.2012 - 02.2016
No Degree - Psychology, Child Psychology
Los Angeles Harbor College
High School Diploma -
King George Secondary
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