BAYIGA MICHEL THIERRY
LeMoyne,QC
Summary
Systematic Product Owner /Manager with a detail-oriented and thorough approach to defining requirements, outlining specifications and working with team members to bring to life high-quality products for customers. Good planner and problem-solver with in-depth understanding of products within the financial and cybersecurity industries, I'm very open to adding more industries to my portfolio. Ready to offer over four years of experience and take on a dynamic new position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager
HelpSystems
11.2023 - Current
- Developed product documentation to communicate upcoming features and products to internal teams.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Launched successful products by leading go-to-market strategies, collaborating closely with marketing teams.
- Monitored and tracked project progress to support timely completion.
- Managed stakeholder expectations effectively by maintaining constant communication throughout the product lifecycle.
- Launched automated features to help save time in the creation of security awareness campaigns.
- Promoted a culture of continuous improvement through regular sprint reviews and retrospectives.
- Managed various IT projects to meet deadlines and customer requirements.
- Collaborated extensively with cross-functional teams to drive seamless integration efforts for end-to-end system optimization.
Agile Product Owner
HelpSystems
11.2021 - 11.2023
- Owned and prioritized product backlog.
- Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Broke projects into epics and implementable user stories.
- Interact with internal stakeholders as the voice of the customer.
- Managed the implementation of new features by outlining plans and specifications such as how, where and when each component would work.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Managed a minimum of 6 projects each year while maintaining adherence to budget, schedule and scope requirements.
- Worked closely with UX/UI designers to create intuitive interfaces that met end-user needs while adhering to established design principles.
- Served as the primary liaison between technical teams, business units, and external partners during product development stages.
Product Owner
FAIRSTONE FINANCIAL
05.2020 - 11.2021
- Worked closely with Product Manager to understand – and contribute to – product roadmap
- Attended meetings with corporate communications to advise of any major comm from Indirect Lending
- Drafted and send out Indirect Lending deployments and fixes emails to business after Change requests approved
- Led development of Fairstone’s Online Account Management application
- Worked on several projects simultaneously
- Groomed product backlog
- Worked with UX teams to develop mock-ups
- Provided testing results approval
- Drove development of new Online Account Management and articulated requirements in form of user stories, acceptance criteria and use cases
- Collected input and feedback from stakeholders, customers, and managers
- Drafted user manual and user guide for newly created account management tool (ROAM) and collaborated with marketing and sales for publishing
- Key deliverables that saved $300,000 CAD/year by implementing cost-saving initiatives that addressed long-standing problems include:
- Retail Online Account Management (ROAM): Led development, gathered requirements, and prioritized user stories in backlog for creation of online account management tool.
Bank Reconciliation Analyst
01.2018 - 01.2020
- Performed ad‐hoc reporting and analysis to accomplish business goals
- Monthly presentations of discrepancies with matching rules
- Exercised judgment when comparing data discrepancies to determine appropriate course of action and resolution
- Worked with various departments such as IT, Treasury, Banks and Branches to ensure the successful resolution of open items
- Worked with the company’s systems to successfully carry daily activities
- Investigated on missing payments and making sure they are applied on customer’s accounts in due time.
Education
GCBA - Business Administration
Concordia University
Montreal, QCBachelor of Arts - Political Science
Concordia University
Montreal, QCSkills
- Business process improvement
- Requirements Elicitation, Analysis & Management
- Release Management
- Critical thinking, advanced problem-solving abilities
- Product Management
- SaaS
- Scrum methodology
- Problem-Solving
- Roadmap development
- Market Research Analysis
- Shipping New Products
- A/B Testing
- User Story Creation
- Design thinking
Certification
- Professional Scrum Product Owner Certificate (PSPO I) 2020 Scrum.org
- CPM - Certified Product Manager
Affiliations
President African and Caribbean Students’ Network (ACSioN) Concordia 2014-2015 Board Member Overcomers Assembly 2020-
Board Member - Leadership Committee African and Caribbean Students’ Network (ACSioN) Canada 2020
Additional Information
- ACHIEVEMENTS AND AWARDS Won the Academic and Achievements Student Award: Arts and Science category 2013 and 2014 Nominated and selected to receive the Volunteer Recognition Award at Concordia University 2014 Nominated to receive the Outstanding Student Award 2014 Citi Star Award 2016 Getting Stuff Done (GSD) 2020 and 2021
Accomplishments
- 2014 Citi Star Award
- Getting Stuff Done (GSD) 2020 and 2021
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Product Manager
HelpSystems
11.2023 - Current
Agile Product Owner
HelpSystems
11.2021 - 11.2023
Product Owner
FAIRSTONE FINANCIAL
05.2020 - 11.2021
Bank Reconciliation Analyst
01.2018 - 01.2020
GCBA - Business Administration
Concordia University
Bachelor of Arts - Political Science
Concordia University
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