Bawo Liam Temile
Overview
3
3
years of professional experience
Work History
Customer Service Representative
City of Ottawa
01.2022 - Current
- Developed and implemented a comprehensive training program for new clients, reducing onboarding time by 30%.
- Implemented a comprehensive onboarding program for new hires, resulting in a 20% reduction in training time and an improvement of customer satisfaction scores by 15%.
- Identified opportunities for upselling and cross-selling to existing customers, resulting in a 30% increase in sales revenue from upsells.
Business Development Representative
MPN Capital Market
Ottawa, ON
05.2023 - 09.2023
- Generated leads and cold called over 100 potential clients per week, resulting in a conversion rate of 15% and closing an average of 25 deals per month.
- Exceeded monthly sales targets by an average of 25% for three consecutive quarters, resulting in a 35% increase in revenue.
- Achieved consistent sales success by surpassing monthly targets by an average of 25% for three consecutive quarters, resulting in a substantial 35% boost in revenue.
- Implemented effective communication and negotiation strategies to secure new business partnerships, resulting in a significant increase of 10% in the client base within six months.
Business Analyst Intern
E.A. Temile & Sons Dev
05.2022 - 08.2022
- Successfully gathered buy-in from the exec. team by presenting market analyses & defining a go-to-market strategy, resulting in a higher resource allocation by 25%.
- Collaborated with various departments to identify key performance indicators (KPIs) and establish data collection processes, resulting in a 20% increase in data-driven decision-making.
- Utilized advanced Excel functions to analyze team metrics and identify key trends, leading to the identification of cost-saving opportunities that resulted in a 15% reduction in expenses.
- Performed in-depth data analysis on customer behavior and market trends, uncovering key insights that informed strategic decision-making for the commercial team, resulting in a 15% increase in sales.
Data Analyst Intern
Reyon Table Water
05.2021 - 08.2021
- Analyzed data from 2000 customers and used outputs to guide marketing and production strategies which led to 12% increase in average sales
- Consistently provided efficient and timely bottle deliveries to customers, ensuring seamless operations and exceeding sales goals by 11%.
- Developed and implemented a comprehensive quality control process for products, resulting in a significant 20% improvement in customer satisfaction ratings.
- Streamlined communication processes within the team, reducing average response time by 30% and saving 2 hours per week.
- Analyzed monthly sales data with three managers to identify top-performing and underperforming products in each department, resulting in a 17% increase in efficiency of deliveries to stores every month.
Education
Bachelor of Economics
Carleton University
Ottawa, ON2023
Skills
- Technical skills: Data analysis, Knowledge and experience in project management, Preparing and generating project reports, and Inventory management
- Software Skills: STATA, SQL, MS Office, Power BI, Google Sheets
- Transferable skills: Excellent communication skills (Oral and Written), ability to learn and share ideas, good planning and organizational skills, performance driven, initiative-taking, independent and team worker, excellent customer services skills
- languages: English (native), French (Intermediate)
Summary
Passionate about capital markets, I bring forth a relentless dedication to delivering exceptional results. My commitment to excellence is further fueled by a deep-seated enthusiasm for navigating the complexities of financial landscapes. With a solid educational foundation in accounting and finance, complemented by proficiency in related fields.
Projects
Regression Analysis
• Collected information, analyzed trend insight reports using Excel and STATA and summarized information using PowerPoint to be presented to the Colleagues for executive decision making.
Timeline
Business Development Representative
MPN Capital Market
05.2023 - 09.2023
Business Analyst Intern
E.A. Temile & Sons Dev
05.2022 - 08.2022
Customer Service Representative
City of Ottawa
01.2022 - Current
Data Analyst Intern
Reyon Table Water
05.2021 - 08.2021
Bachelor of Economics
Carleton University
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