Bawapreet Kaur
Summary
Business Analyst with over 5 years of experience, specializing in the digitization of healthcare facilities through the implementation of Electronic Health Records (EHR) Cerner. Demonstrates proficiency in data analysis, workflow analysis, and business process mapping, coupled with strong capabilities in Office 365, MS Visio, JIRA, and Confluence. Proven track record of supporting major Go-Live projects across British Columbia, underlining a commitment to improving patient care through technology.
Overview
11
11
years of professional experience
Work History
Business Analyst
Provincial Health Services Authority
01.2022 - Current
- Responsible for digitizing 10+ health care facilities and enhancing patient care through implementation of Cerner (EHR) by analyzing business and technical requirements.
- Implemented and supported largest Go-Live in British Columbia, involving 50 priority clinics and impacting 10,000 clinicians and staff.
- Accountable for generating ideas and offering recommendations to support healthcare providers including physicians, nurses and clinical informatics throughout project cycle.
- Responsible for reviewing, analyzing and defining current and future state processes, followed by identifying gaps and contributing to development of specifications.
- Liable for testing for all modifications and installations to ensure flawless project delivery.
- Leading tasks such as printer mapping, and document routing involving requisition, registration and non registration as well as maintenance of data in Olympus.
- Providing technical support for troubleshooting and reporting issues during Go-lives.
Senior Systems Engineer
Infosys Ltd.
07.2016 - 03.2021
- Provided L3 support for SunTrust - American Bank, analyzing job failure through data visualization, bug fixing through SQL bug fixes and resolving issues reported by L1 & L2.
- Converted large data volumes into readable reports for RMS - Risk Management System, improving data accessibility for internal stakeholders.
- Assisted in launch of Expense Management System for DPS - Deal Pricing System via emails and drip campaigns ensuring seamless transition through proactive communication and rigorous front-end testing.
- Led team during Deloitte audit approval process for DPS.
Student Ambassador & Event Coordinator
Chitkara University
01.2013 - 12.2015
- First female to head discipline committee at Chitkara University, fostering fair and inclusive culture.
- Delivered impactful speech on women empowerment at Orange Business Services, representing university.
- Organized and led social rallies addressing women safety and child abuse, promoting social awareness.
- Contributed to design of university's onboarding program, enhancing experience for new students.
Education
Post Graduate Diploma - Global Business Management
Conestoga College
Kitchener, ON12.2021
Bachelor in Computer Science -
Chitkara University
India07.2016
Skills
- EHR : Cerner
- MS Visio
- JIRA
- Confluence
- Office 365
- Data analysis
- Consulting
- Business process mapping
- Workflow Analysis
- Business communication
- Technical writing
- Agile scrum environments
Timeline
Business Analyst
Provincial Health Services Authority
01.2022 - Current
Senior Systems Engineer
Infosys Ltd.
07.2016 - 03.2021
Student Ambassador & Event Coordinator
Chitkara University
01.2013 - 12.2015
Post Graduate Diploma - Global Business Management
Conestoga College
Bachelor in Computer Science -
Chitkara University
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