Bawanpreet Kaur
Kingston,ON
Summary
A hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level administration position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Tim Hortons
11.2022 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Customer Service Representative
Circle K
05.2021 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Security Guard- Kingston General Hospital
Palladin Security
01.2023 - 03.2024
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Education
College Diploma - University Arts And Sciences - General Arts And Sciences
St. Lawrence College
Kingston, ON04.2024
Skills
- Workplace Safety
- Typing speed at 60wpm
- Complaint Resolution
- Customer Service
- Cash Handling
- Product Knowledge
- Teamwork and Collaboration
- Computer Skills
- Strategic planning
- Adaptability and flexibility
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- [Global Infotech Academy] Training: [ 6 Months: Ms Word Office, Ms Word Excel, Typing]
- Licensed: Individual Security Guard, ON
Timeline
Security Guard- Kingston General Hospital
Palladin Security
01.2023 - 03.2024
Team Member
Tim Hortons
11.2022 - Current
Customer Service Representative
Circle K
05.2021 - Current
College Diploma - University Arts And Sciences - General Arts And Sciences
St. Lawrence College
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