BHAWNA BAWA
CALEDON,ONTRIO
Summary
Focused dispatcher with more than two years' expertise. Finding the best routes for drivers. I am looking to join your team in the role of dispatcher.
Overview
8
8
years of professional experience
Work History
Truck Dispatcher
Northern Alliance Logistics
01.2022 - 12.2023
- Maintained efficient communication between drivers and clients, boosting client satisfaction
- Managed schedules for over 70 drivers, ensuring timely deliveries
- Managing truck drivers’ schedules and routes
- Booking inbound and outbound loads, entering into system, and assigning to drivers
- Scheduling freight to be picked up and delivered
- Providing shipping details to customers
- Handling customer complaints and inquiries on email and phone
- Documenting all calls, deliveries, routes and times for pickups and deliveries
- Managing all city dispatch
- Collecting PODs after delivery and Forword for billing.
- Scheduled, coordinated, and monitored the movement of trucks to ensure timely delivery of goods.
- Resolved any issues or problems that arose during transport operations.
- Provided customer service by responding to inquiries from customers regarding shipments.
- Prepared manifests and shipping documents for each load dispatched.
Warehouse Picker
NLS
Mississauga
05.2021 - 11.2021
- Picked items for customer orders according to order slips or verbal instructions.
- Package items securely in boxes, bags, or other containers before shipping.
- Verified accuracy of picked items against the pick list or customer order.
- Restocked returned merchandise onto shelves as needed.
- Ensured that all safety procedures were followed while operating machinery.
Web Designer
The knowledge Academy
India
12.2015 - 01.2021
- Developed wireframes and user flows for web applications.
- Created prototypes, mockups, and visual designs to illustrate the look and feel of web pages.
- Integrated HTML, CSS, JavaScript, and other programming languages into websites.
- Optimized website performance by conducting testing on various browsers and devices.
- Collaborated with developers to ensure that design specifications were met.
- Designed logos, icons, images, and banners for websites.
- Developed style guides for website navigation menus, page layouts, fonts, colors, and graphics.
Education
Data analytics for business - Computers
St. Clair Collage
Mississauga, ON09-2021
MCA - Computer Applications Development
KCL Institute of Management Technology
India05-2015
BSC.IT -
Doaba College
India05-2012
PSEB- 12th -
Dev Raj Girls Sr. Sec School
03-2009
PSEB-10th -
Dev Raj Girls Sr. Sec School
03-2007
Skills
- MS World
- MS Power Point
- MS Excel
- MS Access
- Data Entry Accuracy
- Border connect
- Dispatch software (PCS and Xpert)
- Samsara and GeoTab
- Multitasking Abilities
- Customer Service Excellence
- Load Management Proficiency
- Transportation Management Systems
- Dispatch Software Proficiency
- Strong Communication Skills
- Route planning expertise
- Driver Scheduling Proficiency
- Dispatch Software Familiarity
- Efficient time management
- Dispatch of drivers
- Documentation and paperwork
Hobbies
Listening to Music, Touring, and learning new technologies
Personal Information
- Date of Birth: 09/16/91
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
I Bhawna Bawa, hereby state that information provided by me above is true and correct to the best of my knowledge.
References
References available upon request.
Timeline
Truck Dispatcher
Northern Alliance Logistics
01.2022 - 12.2023
Warehouse Picker
NLS
05.2021 - 11.2021
Web Designer
The knowledge Academy
12.2015 - 01.2021
Data analytics for business - Computers
St. Clair Collage
MCA - Computer Applications Development
KCL Institute of Management Technology
BSC.IT -
Doaba College
PSEB- 12th -
Dev Raj Girls Sr. Sec School
PSEB-10th -
Dev Raj Girls Sr. Sec School
Similar Profiles
Mohit Mohit null
Dispatch Coordinator at Northern Alliance LogisticsDispatch Coordinator at Northern Alliance Logistics
Balraj SinghBalraj Singh
Delivery Courier at Ligo LogisticsDelivery Courier at Ligo Logistics
Kripa ThankachanKripa Thankachan
Theatre Practitioner at Northern Care Alliance NHS Foundation TrustTheatre Practitioner at Northern Care Alliance NHS Foundation Trust
NAKINTU FLORENCENAKINTU FLORENCE
Volunteer at The Salvation Army, Ontario Distribution Center.Volunteer at The Salvation Army, Ontario Distribution Center.
Rohanjit SinghRohanjit Singh
Glazier at Newmar Window Manufacturing Inc.Glazier at Newmar Window Manufacturing Inc.