Summary
Overview
Work History
Education
Skills
Timeline
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BAVANPREET KAUR

Summary

Dedicated and customer focused call center representative with up to 1 year of experience delivering excellent customer service and resolving inquiry efficiently seeking to contribute my strong communication, problem solving and multi-tasking skills in fast paced environment.

Overview

2
2
years of professional experience

Work History

Warehouse Associate

Delta Beverages
10.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service Representative

Miratel Solutions
08.2023 - 09.2024
  • Resolve customer issues, ensuring satisfaction while maintaining brand loyalty.
  • Provided information about services, troubleshoot technical issues and processed orders.
  • Processed customer transactions, including refunds, exchange and payments.
  • Maintain a high first call resolution rate and maintain daily goal targets.
  • Assisted maintaining quality control.

Education

Diploma - Business Management

Pures College of Technology
12.2024

Skills

  • Effective problem solving
  • Effective communication
  • Strategic issue identification
  • Technical proficiency
  • Multitasking
  • Organization and management skills
  • Packaging and labeling
  • Attention to detail
  • Team collaboration

Timeline

Warehouse Associate

Delta Beverages
10.2024 - Current

Customer Service Representative

Miratel Solutions
08.2023 - 09.2024

Diploma - Business Management

Pures College of Technology

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BAVANPREET KAUR