Baudouin Brice Konango

• Computerized and physical stock management, updating data in the software, completing tracking documents.

• Providing a positive customer experience.

• Ensuring excellent service and prioritizing customer satisfaction.

• Managing kitchen stock and supplies.

• Ensuring cleanliness and safety in the store and restaurant.

• Organizing meetings for the Francophone youth of Toronto.
• Welcoming and guiding community members.
• Participating in training sessions on well-being and physical health.
• Ongoing participation in the Booster Program workshops: career planning.
• Supervising the community Iftar.
• Engaging in conversations and discussions with Francophone youth about mental health and well-being.
• Animating, coordinating, and managing developmental activities for the association in the department.

• Processing customer requests received by mail, email, or phone, customizing responses, and tracking cases.
• Addressing inquiries about products, services, equipment, and billing conditions.
• Managing telecommunications exchanges on behalf of the company regarding changes in technology and telephony infrastructure.
• Handling and reporting activities related to the installation, changes, or removal of technological tools for telephony systems.
• Ensuring that negotiations lead to the purchase of the offered goods or services.