Baudelio Medina Jr.
Soquel
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
10
10
years of professional experience
Work History
Private Nanny
Babysiting
Santa Cruz, CA
01.2025 - 05.2026
- Developed individualized care plans to meet children's unique needs and promote emotional growth.
- Organized educational activities that fostered cognitive and social development in children.
- Maintained safe and nurturing environment, ensuring adherence to health and safety standards.
- Communicated effectively with parents regarding children's progress, behavior, and daily activities.
- Implemented routines that enhanced children's independence and self-discipline skills.
Logistics Associate
Nordstrom Rack
09.2024 - 12.2024
- Managed and oversaw warehouse inventory, ensuring accurate stock levels and proper organization
- Maintained store displays to meet merchandising standards
- Operated forklift for efficient inventory movement
- Conducted daily quality control checks on products and materials
- Enforced workplace safety protocols to ensure a secure environment
- Performed daily inventory checks and ensured high-end merchandise was properly tagged with sensors
Store Manager
Metro by T-Mobile
09.2022 - 08.2024
- Managed a team of 12 employees, creating biweekly schedules and delegating tasks
- Provided excellent customer service by greeting patients and informing them about daily deals
- Handled data entry and communication, ensuring accurate and timely information exchange via email
- Supervised store cleanliness, upkeep, and organized promotional materials (flyers, signage)
- Addressed customer inquiries, resolving issues with their accounts, and recommending suitable products
- Managed device returns and ensured smooth customer transactions
- Oversaw product inventory and retail updates
Sales Associate
AT&T
08.2020 - 08.2022
- Provided expert guidance to customers on new products and features
- Mentored team members in sales techniques, helping them exceed targets and increase commission
- Educated customers on product features and upcoming inventory
- Ensured effective communication to maintain high levels of customer satisfaction
- Assisted customers with needs or referred them to appropriate team members for additional support
Packaging Associate
Pacific AgPak
08.2018 - 08.2020
- Managed inventory for clam shell packaging materials and maintained stock levels
- Operated and maintained assembly line machinery for efficient production
- Assisted in moving inventory and keeping the work environment free from clutter
- Performed quality control to ensure products met company standards
- Enforced safety protocols and ensured the proper handling of materials
Sales Associate/Cashier
K-Mart
07.2016 - 07.2018
- Provided prompt customer service, processing transactions accurately and efficiently
- Promoted credit card sign-ups and neighborhood loyalty program participation
- Mentored new team members to improve sales performance
- Educated customers on product usage and features, ensuring informed purchasing decisions
- Directed customers to appropriate team members for specialized assistance
Education
High School Diploma -
Watsonville High School
01.2020
Skills
- Cash Register Operation
- Attention to Detail
- Workplace Safety
- Inventory Control Procedures
- Time Management & Prioritization
- Reading Comprehension
- Logistics Processing
- Bilingual: English/Spanish (Written & Oral Communication)
- Schedule management
- Social skill development
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Private Nanny
Babysiting
01.2025 - 05.2026
Logistics Associate
Nordstrom Rack
09.2024 - 12.2024
Store Manager
Metro by T-Mobile
09.2022 - 08.2024
Sales Associate
AT&T
08.2020 - 08.2022
Packaging Associate
Pacific AgPak
08.2018 - 08.2020
Sales Associate/Cashier
K-Mart
07.2016 - 07.2018
High School Diploma -
Watsonville High School