Batul Alhelo
Windsor
Summary
Seeking an opportunity to apply my skills in accuracy, collaboration, and customer satisfaction in a dynamic work environment. Dedicated to contributing positively to team dynamics and achieving organizational objectives
Overview
6
6
years of professional experience
Work History
Designer
Lacasa Kitchens
01.2023 - 01.2024
- Collaborated with clients to understand requirements, timelines, and budgets
- Managed end-to-end client proposals from initial concepts to final production
- Developed creative concepts, graphics, and layouts aligned with client expectations
Cashier/Customer Service
Hamoudis Shawarma
01.2022 - 01.2023
- Provided exceptional customer service, processed transactions accurately and efficiently
- Maintained high standards of cash handling procedures, ensuring accuracy and security
Call Centre Representative
Ashyatt Store
01.2018 - 01.2022
- Managed high-volume calls in a fast-paced environment, consistently meeting or exceeding performance metrics for call handling and customer satisfaction
- Handled escalated customer issues with professionalism, resolving complex problems efficiently to ensure positive outcomes
- Collaborated closely with cross-functional teams to streamline processes and enhance overall service quality
- Recognized for maintaining a high level of accuracy and attention to detail in data entry and customer information management
Education
Bachelor of Arts - English Literature
Arab Open University
Amman ,Jordan01.2022
Associate of Arts - Business Administration
St. Clair College of Applied Arts And Technology
Windsor, None09-2026
Skills
- Adaptability: Proven ability to adapt quickly to new environments and learn new processes or technologies
- Project Management: Experience in coordinating projects, managing timelines, and ensuring deliverables meet quality standards
- Problem Solving: Strong analytical and problem-solving skills
- Team Leadership: Experience in leading teams, fostering collaboration, and achieving collective goals
- Communication: Excellent verbal and written communication skills, adept at conveying complex ideas to diverse audiences
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Russian
Native or Bilingual
Timeline
Designer
Lacasa Kitchens
01.2023 - 01.2024
Cashier/Customer Service
Hamoudis Shawarma
01.2022 - 01.2023
Call Centre Representative
Ashyatt Store
01.2018 - 01.2022
Bachelor of Arts - English Literature
Arab Open University
Associate of Arts - Business Administration
St. Clair College of Applied Arts And Technology
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