Batuhan Emre Yeni
Toronto,ON
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
5
5
years of professional experience
Work History
Insurance Advisor
TD Insurance
09.2021 - Current
- Needs-based sales approach, leveraging extensive product knowledge to drive new business and build trust through customer-focused, advisory approach approach.
- Expand business by providing exceptional client experiences, showcasing adaptability and coaching skills.
- Foster professional relationships to uncover cross-selling and upselling possibilities, consistently meeting and exceeding targets.
- Used sales tactics and client relationship building techniques to reach monthly, quarterly and annual sales goals, boosting sales to 200% of target.
Credit Counsellor
Canadian Imperial Bank of Commerce
09.2020 - 09.2021
- Actively engage clients to exceed sales targets, emphasizing consultative, customer-centric approach for enhanced client experience.
- Tailor financial solutions, negotiate effectively, and uncover client needs to drive financial planning and maximize capacity.
- Deliver compelling presentations, plan meticulously for debt repayment and financial stability.
- Conduct thorough financial assessments, create personalized plans, and support clients' financial goals with adaptability.
- Maximize sales through promotions, cross-selling, and consistent overachievement of targets.
Financial Services Representative
Gatestone & Co. Inc.
03.2019 - 09.2020
- Conduct daily financial assessments, utilizing consultative approach to surpass sales targets in dynamic environment.
- Negotiate debt settlements with creditors and provide effective financial advice to maintain good standing while exceeding sales targets.
- Prioritize client satisfaction and collaborate with teams to meet project requirements and tight deadlines.
- Excel as versatile, cross-trained employee, dedicated to learning new skills and coaching colleagues.
- Negotiated and managed financial contracts with vendors and suppliers.
Education
General Business
Fanshawe College of Applied Arts And Technology
London, ON06.2016
Skills
- Business Development and Planning
- Customer Presentations
- Customer Needs Assessments
- Qualifying Customers
- Sales Strategies Implementation
- Strategic Selling
- Excellent People Skills
- Complex Problem-Solving
- Skip Tracing Debtors
- Account Collections
- Call Center Processes
- Collection Calls
- Debt Repayment Negotiation
- Collections Process Improvement
- Foreclosures and Liquidations
- Insurance Policies
- Financial Analysis Aptitude
- Client Interviews
- Loan Application Management
- Complete Loan Applications
Accomplishments
- Over-performer, at 200% of sales target for Q1 and Q2.
- Subject Matter Expert at sales, productivity, and client experience.
Languages
English
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
Certification
- Six Sigma Yellow Belt Specialization
Kennesaw State University
Issued Aug 2024
Credential ID D3OVNTFCO6TE
- Other Than Life (OTL)
The Financial Services Regulatory Authority of Ontario (FSRA)
- General Insurance Level 1
Alberta Insurance Council
- General Insurance Level 1
The Insurance Institute of British Columbia
Timeline
Insurance Advisor
TD Insurance
09.2021 - Current
Credit Counsellor
Canadian Imperial Bank of Commerce
09.2020 - 09.2021
Financial Services Representative
Gatestone & Co. Inc.
03.2019 - 09.2020
General Business
Fanshawe College of Applied Arts And Technology
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